Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Tarification
Installation gratuite. Essai gratuit disponible.
Note
4,9 (133)
Développeur
Synctrack

Faster returns and exchanges to reduce costs, retain customers, and recapture revenue on returns

Synctrack: Returns and Exchanges ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers Shopify syncing

Synctrack: Returns and Exchanges ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers Shopify syncing plus
  • Condition-based Workflow automates return process using product and order info
  • Exchanges for different items and flexible refunds: store credit, gift card,...
  • Refund to store credit, gift card, discount code or original payment method
  • Seamlessly integrates with Shopify auto-sync loop returns status to Shopify
  • Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery

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Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

FedEx, Shippo, Easypost, Shiprocket, Australia Post, Delhivery

Options de retour

Remboursements automatisés, Remboursements manuels, Échanges, Remplacements, Retours en magasin, Cartes-cadeaux, Crédit en magasin, Retours de cadeaux, Code de réduction

Gestion des retours

Approbations automatisées, Portail des retours, Politiques personnalisées, Articles non retournables, Délais de retour, Motifs de retour, Multilingue, Étiquettes d’expédition, Suivi des retours, Notifications par e-mail, Image de marque personnalisée, Gestion des remboursements, Mises à jour des stocks, Liste noire d’e-mails clients, Analyses de données

Étiquettes et emballages

Création d’étiquette, Bordereaux d’expédition, Étiquettes de retour, Dates de livraison, Synchronisation des commandes, Multilingue, Frais d’expédition

Gestion des expéditions

Synchronisation des commandes, Suivi en temps réel, Notifications par e-mail, Mises à jour des commandes

Tarification

FREE

Installation gratuite

Unlimited return requests

  • Branded return page
  • Drag drop emails
  • Return labels
  • Basic refunds & exchanges
  • In-app create returns
  • Blocklist
  • Return window

PROFESSIONAL

$6.99 / mois

Unlimited return requests

  • Exchange for different variant
  • Multi-language
  • Custom subdomain
  • Return/Exchange fee
  • Refund discount code
  • Translation

Essai gratuit de 7 jours

Premium

$25.99 / mois

Unlimited return requests

  • Condition-based workflow
  • Shopify sync
  • Store credit
  • Exchange for other products
  • Bonus credit
  • CNAME
  • Custom development

Essai gratuit de 7 jours

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

Avis (133)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 octobre 2024

App works really well with Shopify, its really easy to install and navigate. The only flaw, and the reason we moved away from the App for our returns, is that we could not as a UK company link it to any couriers, even though we were told that we could. If this changes, we will be back using the App in no time, as the features are great.

Welligogs
Royaume-Uni
5 mois d’utilisation de l’application
Synctrack a répondu 22 octobre 2024

Thank you for your feedback on the Synctrack: Returns & Exchanges app! 😊 We're glad to hear that you found it easy to install and navigate. We appreciate your suggestion regarding courier integration for UK companies and will definitely consider it for future updates. If we make any improvements in that area, we'll be sure to let you know. We hope to welcome you back soon! 🚀

28 septembre 2024

I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"

Spoiled Me Rotten
États-Unis
5 mois d’utilisation de l’application
Synctrack a répondu 2 octobre 2024

Thank you for your fantastic review! 🌟 We’re thrilled to hear that Niel provided you with outstanding support while you were changing subdomains for your business! 😊 Your high recommendation of our expertise means a lot to us. If you need any more assistance, don’t hesitate to reach out! 💬✨

31 octobre 2024

works really well and great customer support! for the price you pay, it's definitely an amazing option.

NIKIN EU
Suisse
30 jours d’utilisation de l’application
Synctrack a répondu 3 novembre 2024

Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear that it works really well for you and that you appreciate our great customer support. For the price, we're glad you find it an amazing option! If you need any more help, we're always here to assist. 😊

2 septembre 2024

Been using this app for almost a year now, I would recommend for you to use it for your business. I love their live chat, Very fast.

Window Shopping
Afrique du Sud
5 mois d’utilisation de l’application
Synctrack a répondu 8 septembre 2024

Thank you for the great review! 🌟 We’re delighted to hear that you’ve been enjoying the Synctrack: Returns & Exchanges app for almost a year. It’s awesome that the live chat support has been fast and helpful for you. If you need anything else, just let us know! 😊

14 octobre 2024

do not install this app. its not working properly at all. Executives dont have enough knowledge to solve store owners problem, technical things given in this app is not working at all.

The Musk
Inde
7 jours d’utilisation de l’application
Synctrack a répondu 15 octobre 2024

Hello there,

We’re truly sorry for the inconvenience you've experienced with our app and our customer service team. Your feedback is invaluable to us, and we’re committed to making things right. We hope you’ll give us another chance to serve you and provide the experience you deserve.

Thank you for your patience and understanding.

Best regards,
Kaylee

Assistance

Synctrack peut répondre à toutes vos questions concernant Synctrack: Returns & Exchanges.

Développeur

Synctrack

18/11 Thai Ha, Ha Noi, 70000, VN

Ressources

Lancement

13 mars 2023 · Journal des changements

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