Synctrack Returns & Exchanges

Synctrack Returns & Exchanges

Built for Shopify
Tarification
Forfait gratuit disponible
Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Utilisation directe dans l’interface administrateur Shopify
Note
5,0 (93)
Développeur
Synctrack

Make returns and exchanges to reduce costs. Faster returns, retain customers and recapture revenue

Synctrack Returns and Exchanges ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers video uploading for returns and exchanges.

Synctrack Returns and Exchanges ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers video uploading for returns and exchanges. plus
  • Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
  • Branded return portal & Automated notification to keep customer updated.
  • Refund to store credit, gift card, discount code or original payment method.
  • Automatically approve return & exchange requests, refunds and restocks
  • Integration with Shippo, Easypost, Fedex,... to create return shipping labels

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Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Utilisation directe dans l’interface administrateur Shopify

Étiquettes et emballages

Dates de livraison, Création d’étiquette, Synchronisation des commandes, Étiquettes de retour, Assurance d’expédition, Frais d’expédition, Règles d’expédition

Gestion des expéditions

Notifications par e-mail, Synchronisation des commandes, Mises à jour des commandes, Suivi en temps réel, Analyses de données d’expédition

Lancement

13 mars 2023

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

FedEx, Shippo, Easypost, Store Credit, Gift Card, Shiprocket

Tarification

Starter

Gratuite

  • Unlimited requests
  • Branded returns page
  • Email notification
  • Return labels
  • Basic refunds & exchanges
  • Return reasons and policies
  • Support 24/7

Professional

$11.99 / mois

ou $129.48/an et économisez 10 %

  • All Free features
  • Branded returns page
  • Custom subdomain
  • Return fee
  • Refund to discount code
  • Exchange for a different variant
  • Priority support

Premium

$39.99 / mois

ou $383.88/an et économisez 20 %

  • All Pro features
  • Automatic returns approval
  • Shopify sync
  • Refund to store credit
  • Exchange for other products
  • Bonus credit
  • Feature request

Starter

Gratuite

  • Unlimited requests
  • Branded returns page
  • Email notification
  • Return labels
  • Basic refunds & exchanges
  • Return reasons and policies
  • Support 24/7

Professional

$11.99 / mois

ou $129.48/an et économisez 10 %

  • All Free features
  • Branded returns page
  • Custom subdomain
  • Return fee
  • Refund to discount code
  • Exchange for a different variant
  • Priority support

Premium

$39.99 / mois

ou $383.88/an et économisez 20 %

  • All Pro features
  • Automatic returns approval
  • Shopify sync
  • Refund to store credit
  • Exchange for other products
  • Bonus credit
  • Feature request

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.

Avis (93)

Note globale
5
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
10 avril 2024

I think app has some serious potential to be a highly favorited app by plenty of store owners. Though today is the first I downloaded and use it, I must say that it has grown on me. Though it still seem to overwhelm me a little because I not sure how I want to customize my notification setting, I think in the long run once I start playing around with thing ill be alright. Customer service is awesome by the way. Kind, patient, and very helpful. Customer Support Lynn helped me through the whole process of what I didn't understand, and with customization options that I was trying to portray in the app. Thanks a lot Lynn very helpful. Now would I recommend the app I would have to say yes as of now. Though I haven't seen it in action as of yet, I got a feeling that this app can be very helpful indeed in the long run. Guess I'll have to wait and see, though I pray I never have any returns as I wish for the many of business owner.

Precious Hollows
États-Unis
2 mois d’utilisation de l’application
Synctrack a répondu 13 avril 2024

Thank you so much for your detailed feedback! 😊 We're thrilled to hear that you see the potential in our Synctrack Returns & Exchanges app and that it's growing on you. We understand that customizing notification settings can be overwhelming at first, but we're confident that as you explore and play around with the app, you'll find the right settings for your store.

We're especially glad to hear about your positive experience with our customer service, particularly Lynn. Providing kind, patient, and helpful support is what we strive for, and we're delighted that Lynn could assist you throughout the process and with customization options.

While you haven't seen the app in action yet, we're confident that it will be very helpful for your business in the long run. We appreciate your recommendation and look forward to supporting you as you continue to use our app. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 🛠️🌟

23 mai 2024

Really quick and easy to use. There are sometimes error's but the team fix them right away

Meeka_co
Royaume-Uni
10 mois d’utilisation de l’application
Synctrack a répondu 25 mai 2024

⚡️ Thanks for the feedback! We're glad you find the Synctrack Returns & Exchanges app quick and easy to use. 😊 While errors can happen, our team is always ready to fix them right away. 🚀🔧📦

10 juin 2024

Easy to use and install, and has helped us streamline our returns process. We ran into a few issues with the app, but support has been very quick to respond and helpful in resolving the issues. Would recommend!

Lizard Thicket
États-Unis
Environ un mois d’utilisation de l’application
Synctrack a répondu 13 juin 2024

Thank you for your wonderful review! 😊 We're glad to hear that Synctrack Returns & Exchanges app has helped streamline your returns process and that you found it easy to use and install. 🌟 We apologize for any issues you encountered, but we're pleased our support team could quickly respond and resolve them for you. Your recommendation means a lot to us!

16 avril 2024

Easy to set up and customise for our needs. The summary page wasn't quite right for us - so I contacted Synctrack via the live chat - they responded instantly and talked through what I need, made some changes and now it's perfect for us! Highly recommend!

The Hat Company
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Synctrack a répondu 19 avril 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're glad to hear that you found our Synctrack Returns & Exchanges app easy to set up and customize for your needs. We're sorry to hear that the summary page wasn't quite right initially, but we're thrilled that our live chat support team was able to assist you promptly and make the necessary changes to make it perfect for you. Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out. We're here to help! 😊🛠️

19 juin 2024

Just had the best proactive service from the Team at Synctrack. very helpful reviewing my settings to ensure the return reflects appropriately for the customer.

AnniWear
Australie
11 mois d’utilisation de l’application
Synctrack a répondu 21 juin 2024

Thank you for your wonderful feedback! We're thrilled to hear that the Team at Synctrack provided you with proactive and helpful service, ensuring that your return settings are just right for your customers. 😊🌟

Assistance

Synctrack peut répondre à toutes vos questions concernant Synctrack Returns & Exchanges.

Développeur

Synctrack

18/11 Thai Ha, Ha Noi, 70000, VN

Ressources

Ce développeur n’offre pas d’assistance directe en Français.

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