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Facilitez les retours et échanges pour réduire les coûts. Des retours plus rapides, fidélisez les clients et récupérez des revenus
Synctrack Returns & Exchanges (Returns Drive) assure des retours et échanges sans tracas avec un portail de retour personnalisé, un remboursement automatique et des notifications opportunes pour vous et vos clients. Synctrack offre des remboursements automatiques via des crédits en magasin, des cartes-cadeaux, et l'approbation automatique des retours et échanges. Simplifiez facilement la gestion des retours et échanges et personnalisez vos solutions de retour pour encourager les échanges et sauver les ventes perdues. Synctrack est la seule application qui offre la possibilité de télécharger des vidéos pour les retours et échanges.
- S'intègre parfaitement avec Shopify, synchronisation automatique du statut des retours avec Shopify.
- Portail de retour personnalisé et notification automatique pour maintenir le client informé.
- Remboursement en crédit magasin, carte cadeau, code de réduction ou méthode de paiement originale.
- Approuve automatiquement les demandes de retour et d'échange, les remboursements et les restockages.
- Intégration avec Shippo, Easypost, Fedex,... pour créer des étiquettes de retour.
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- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
Lancement
13 mars 2023
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Fonctionne avec
FedEx, Shippo, Easypost, Store Credit, Gift Card, ShiprocketTarification
Starter
Gratuite
- Demandes illimitées
- Page de retour personnalisée
- Notification par email
- Étiquettes de retour
- Remboursements et échanges de base
- Raisons et politiques de retour
- Support 24/7
Professional
$11.99 / mois
ou $129.48/an et économisez 10 %
- Toutes les fonctionnalités gratuites
- Page de retour personnalisée
- Sous-domaine personnalisé
- Frais de retour
- Remboursement par code de réduction
- Échange pour une variante différente
- Support prioritaire
Premium
$39.99 / mois
ou $383.88/an et économisez 20 %
- Toutes les fonctionnalités Pro
- Approbation automatique des retours
- Synchronisation Shopify
- Remboursement en crédit magasin
- Échange pour d'autres produits
- Crédit bonus
- Demande de fonctionnalité
Starter
Gratuite
- Demandes illimitées
- Page de retour personnalisée
- Notification par email
- Étiquettes de retour
- Remboursements et échanges de base
- Raisons et politiques de retour
- Support 24/7
Professional
$11.99 / mois
ou $129.48/an et économisez 10 %
- Toutes les fonctionnalités gratuites
- Page de retour personnalisée
- Sous-domaine personnalisé
- Frais de retour
- Remboursement par code de réduction
- Échange pour une variante différente
- Support prioritaire
Premium
$39.99 / mois
ou $383.88/an et économisez 20 %
- Toutes les fonctionnalités Pro
- Approbation automatique des retours
- Synchronisation Shopify
- Remboursement en crédit magasin
- Échange pour d'autres produits
- Crédit bonus
- Demande de fonctionnalité
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (89)
I think app has some serious potential to be a highly favorited app by plenty of store owners. Though today is the first I downloaded and use it, I must say that it has grown on me. Though it still seem to overwhelm me a little because I not sure how I want to customize my notification setting, I think in the long run once I start playing around with thing ill be alright. Customer service is awesome by the way. Kind, patient, and very helpful. Customer Support Lynn helped me through the whole process of what I didn't understand, and with customization options that I was trying to portray in the app. Thanks a lot Lynn very helpful. Now would I recommend the app I would have to say yes as of now. Though I haven't seen it in action as of yet, I got a feeling that this app can be very helpful indeed in the long run. Guess I'll have to wait and see, though I pray I never have any returns as I wish for the many of business owner.
Thank you so much for your detailed feedback! 😊 We're thrilled to hear that you see the potential in our Synctrack Returns & Exchanges app and that it's growing on you. We understand that customizing notification settings can be overwhelming at first, but we're confident that as you explore and play around with the app, you'll find the right settings for your store.
We're especially glad to hear about your positive experience with our customer service, particularly Lynn. Providing kind, patient, and helpful support is what we strive for, and we're delighted that Lynn could assist you throughout the process and with customization options.
While you haven't seen the app in action yet, we're confident that it will be very helpful for your business in the long run. We appreciate your recommendation and look forward to supporting you as you continue to use our app. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 🛠️🌟
Really quick and easy to use. There are sometimes error's but the team fix them right away
⚡️ Thanks for the feedback! We're glad you find the Synctrack Returns & Exchanges app quick and easy to use. 😊 While errors can happen, our team is always ready to fix them right away. 🚀🔧📦
Easy to set up and customise for our needs. The summary page wasn't quite right for us - so I contacted Synctrack via the live chat - they responded instantly and talked through what I need, made some changes and now it's perfect for us! Highly recommend!
🌟🌟🌟🌟🌟 Thank you for your feedback! We're glad to hear that you found our Synctrack Returns & Exchanges app easy to set up and customize for your needs. We're sorry to hear that the summary page wasn't quite right initially, but we're thrilled that our live chat support team was able to assist you promptly and make the necessary changes to make it perfect for you. Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out. We're here to help! 😊🛠️
Easy to use and install, and has helped us streamline our returns process. We ran into a few issues with the app, but support has been very quick to respond and helpful in resolving the issues. Would recommend!
Thank you for your wonderful review! 😊 We're glad to hear that Synctrack Returns & Exchanges app has helped streamline your returns process and that you found it easy to use and install. 🌟 We apologize for any issues you encountered, but we're pleased our support team could quickly respond and resolve them for you. Your recommendation means a lot to us!
I was using other apps, but recently I discovered this one, and it is the best thing I added to my store. It has more features compared to other apps, it is free (at least currently), it offers amazing automations, it is simple to navigate and Tracy from the customer support helped me with literally everything during setup. Highly highly recommended!
Thank you so much for your enthusiastic review of the Synctrack Returns & Exchanges app! 🌟 It's fantastic to hear that you've found it to be a valuable addition to your store and that it stands out with its features and automation compared to other apps. We're glad that Tracy was able to provide you with all the support you needed during setup. Your recommendation means a lot to us, and we appreciate you choosing the Synctrack Returns & Exchanges app. If you need any more assistance or have further questions, we're here for you! 🚀👍
Assistance
Synctrack peut répondre à toutes vos questions concernant Synctrack Returns & Exchanges.
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