Caractéristiques
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Utilisation directe dans l’interface administrateur Shopify
À propos de cette application
Lancement
13 mars 2023
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Retours et échanges , Étiquettes d’expéditionFonctionne avec
FedEx, Shippo, Easypost, Store Credit, Gift CardEffectuez des retours et des échanges pour réduire les coûts. Des retours plus rapides, fidélisez les clients et récupérez les revenus
Synctrack Returns and Exchanges (Returns Drive) garantit des retours et des échanges sans tracas avec un portail de retour de marque, un remboursement automatique et des notifications opportunes à vous et à vos clients. Synctrack propose des remboursements automatiques via le crédit en magasin, les cartes-cadeaux et l'approbation automatique des retours et des échanges. Simplifiez facilement la gestion des retours et des échanges et personnalisez vos solutions de retour pour encourager les échanges et sauver les ventes perdues. Synctrack est la seule application qui propose le téléchargement de vidéos pour les retours et les échanges.
- S'intègre parfaitement avec Shopify auto-sync loop pour renvoyer le statut à Shopify.
- Portail de retour de marque & Notification automatique pour tenir le client informé.
- Remboursement en crédit en magasin, carte cadeau, code de réduction ou méthode de paiement originale.
- Approuver automatiquement les demandes de retour & d'échange, les remboursements et les restocks
- Intégration avec Shippo, Easypost, Fedex,... pour créer des étiquettes de retour d'expédition
Contient du texte traduit automatiquement
35 avis
It's been easy setting it up and fitting it into my store. I had great customer service when I chatted in. They were quick to answer me and completed my inquiry quickly. I appreciate that as I don't like to spend all day waiting for something to be done. I will use this app and it's features I also appreciate that it's no cost because there are so many other costs it's not to save money in some areas.
🌟 Thank you for your fantastic review! We're thrilled to hear that you found setting up Synctrack Returns & Exchanges app a breeze and seamlessly integrated it into your store. 💼 Our team takes pride in providing top-notch customer service, and we're delighted to know that we could assist you promptly and efficiently. ⏱️ We understand the value of your time, so quick resolutions are always our priority. It's fantastic to hear that you'll be making the most of our app and its features.
💪 Moreover, we're glad to offer it at no cost, ensuring you can optimize your resources for other essential aspects of your business. 🛒 Thank you for choosing us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀
Great app, helps manage returns/exchanges easily. Still needs few features, but dev team is working to add them on daily basis. So super happy!
Thank you for your feedback on our Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that you find it great for managing returns and exchanges easily. 💼 Your suggestions for additional features are valuable to us, and we're actively working on adding them to enhance the app's functionality. 😊 We're delighted that you're super happy with our app and our ongoing development efforts. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help! 🚀
Easy to use. Customer service has been great, Anna and the team have been very helpful and responsive with answering queries and resolving any issues that we've had using the app.
🌟 Thank you for the wonderful feedback! We're delighted to hear that you find our app easy to use, and we appreciate your kind words about our customer service, particularly Anna and the team. 😊🛠️ It's great to know they have been helpful and responsive in addressing your queries and resolving any issues.
If you ever have more questions or need further assistance, feel free to reach out. Anna and the team are here to help! 🚀🤝 #UserFriendlyApp #GreatCustomerService #ResponsiveSupport 💙🌟
I am very happy with this app. I had a few questions and had to reach out for support. The staff was very responsive to reply and help me through my questions. I received help from Sophia, Lynn, and Samuel who were ALL super wonderful and helped me with each of my questions.
This app allowed me to create a return portal for my customers to submit returns, exchanges or store credits without having to directly contact my store or staff. This app provided a "self help" for customers to manage their returns by themselves. Customers can come back to the page to check on the status of their returns.
Automatic emails are sent to the customer for each stage of the return process based on what stages you want to inform them about. The emails can be toggled on or off as you see fit.
You can customize the return page with your logo, images, colors, etc. This is very personalized and professional.
I would give both the customer service and the app 10 stars if I could.
🌟 Thank you for such a glowing and detailed review! We're overjoyed to hear that you are very happy with our app and that Sophia, Lynn, and Samuel provided you with excellent support. It's fantastic that the app has allowed you to create a seamless return portal, providing a self-help option for your customers and automating the process.
We appreciate your kind words about the customization options, automatic emails, and the professional touch it adds to your store. Thank you for the 10-star rating for both customer service and the app. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊🚀
Chat answered right away and was able to help me. I needed to make 'Return Requests' my words. Niel showed me where to go so I can edit their template. That was easy and fast also. How rare. Thanks, Synctrack.
🌟 Kudos to Synctrack Returns & Exchanges! 🚀 We're delighted to hear that our chat support, especially Niel, responded promptly and provided the assistance you needed for 'Return Requests.' 🔄 Your mention of the ease and speed in editing templates is fantastic. We appreciate your kind words and are here to make your experience exceptional. Thanks for choosing Synctrack! 💖📦 #SynctrackSuccess #TopSupport #CustomerSatisfaction 🌟🛠️
À propos de cette application
Lancement
13 mars 2023
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Retours et échanges , Étiquettes d’expéditionFonctionne avec
FedEx, Shippo, Easypost, Store Credit, Gift CardConçue par Synctrack
À propos de Synctrack
Note moyenne : 5,0
6 ans d’expérience dans la création d’applications pour l’App Store de Shopify
18/11 Thai Ha, Ha Noi, 70000, VN
Assistance
Envoyer un messagesupport@omegatheme.com
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