Synctrack Returns & Exchanges

Synctrack Returns & Exchanges

Built for Shopify
Preço: Grátis
Classificação (4,9)
Avaliações
Desenvolvedor

Destaques

Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista

A pedida certa para a sua empresa
  • Dá para usar direto no admin da Shopify

Sobre o app

Lançado

13 de março de 2023

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

FedEx

Make returns and exchanges to reduce costs. Faster returns, retain customers and recapture revenue

Synctrack Returns and Exchanges (Returns Drive) ensures hassle-free returns and exchanges with a branded return portal and timely notifications to you and your customers. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack Returns allows you to give your customers peace of mind and is the only app that offers video uploading for returned products.

Synctrack Returns and Exchanges (Returns Drive) ensures hassle-free returns and exchanges with a branded return portal and timely notifications to you and your customers. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack Returns allows you to give your customers peace of mind and is the only app that offers video uploading for returned products. mais
  • Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
  • Branded return portal & Automated notification to keep customer updated.
  • Integration with Shippo, Easypost, Fedex,... to create shipping labels
  • Set rules: return window, customer, and product tag to reduce invalid requests.
  • Refund to store credit, discount code, bank transfer & original payment methods.

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18 avaliações

Classificação geral
4,9
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
26 de novembro de 2023

I've been using the Omega Returns & Drive app for a while, and I'm really happy with it. The app is easy to use, has a clean interface, and all the necessary features for managing returns. The return center page is fantastic as well! Tracy from the Omega team offers exceptional customer support. They are constantly making improvements based on user feedback. The app has become a powerful tool for managing returns smoothly. I've had a good experience with the Omega Returns & Drive app and I highly recommend it to anyone who needs a dependable Returns solution.

CARDWELRY
Canadá
26 dias usando o app
Synctrack deixou uma resposta 27 de novembro de 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

17 de janeiro de 2024

Recently integrated Synctrack Returns & Exchanges app. It includes all the features that we were looking for. Easy to understand and user friendly interface. Appreciation of customer support(Tracy) for immediate query resolution and patience. Highly recommending this app for everyone who is willing to setup return and exchange...!!

Maxzone Clothing
Índia
Aproximadamente 4 horas usando o app
Synctrack deixou uma resposta 19 de janeiro de 2024

🌟 Thank you for the stellar review! 🚀 We're thrilled to hear that our Synctrack Returns & Exchanges app meets all your needs and has an easy-to-understand, user-friendly interface. Kudos to Tracy for providing immediate query resolution with patience – we're lucky to have her on our team! Your recommendation means the world to us. If you have any more feedback or need further assistance, we're here for you! 😊🛠️

13 de janeiro de 2024

Top Quality Support!
Really good layout, easy to use and excellent features! Highly recommend

W A G G E D .
Austrália
Aproximadamente 17 horas usando o app
Synctrack deixou uma resposta 15 de janeiro de 2024

🌟 Thank you for the glowing review! We're thrilled to hear that you find our support top-quality and that the layout is user-friendly with excellent features. Recommendations like yours mean a lot to us! If you ever have more feedback or need further assistance, don't hesitate to reach out. We're here to help! 👏😊

26 de setembro de 2023

This app is really good and easy to use. Only downside is that you do not receive email notifications when return requests are submitted although their team says they're working on it.

DOYIN LONDON
Reino Unido
3 meses usando o app
Synctrack deixou uma resposta 29 de setembro de 2023

Thanks for taking the time to leave us feedback!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our team is working on your concern with the email notification and soon will release an update for it. We appreciate your feedback to help us improve the app and our service!
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

5 de fevereiro de 2024

I am very happy with this app. I had a few questions and had to reach out for support. The staff was very responsive to reply and help me through my questions. I received help from Sophia, Lynn, and Samuel who were ALL super wonderful and helped me with each of my questions.

This app allowed me to create a return portal for my customers to submit returns, exchanges or store credits without having to directly contact my store or staff. This app provided a "self help" for customers to manage their returns by themselves. Customers can come back to the page to check on the status of their returns.

Automatic emails are sent to the customer for each stage of the return process based on what stages you want to inform them about. The emails can be toggled on or off as you see fit.

You can customize the return page with your logo, images, colors, etc. This is very personalized and professional.

I would give both the customer service and the app 10 stars if I could.

Wicked Leisure
Estados Unidos
Synctrack deixou uma resposta 8 de fevereiro de 2024

🌟 Thank you for such a glowing and detailed review! We're overjoyed to hear that you are very happy with our app and that Sophia, Lynn, and Samuel provided you with excellent support. It's fantastic that the app has allowed you to create a seamless return portal, providing a self-help option for your customers and automating the process.

We appreciate your kind words about the customization options, automatic emails, and the professional touch it adds to your store. Thank you for the 10-star rating for both customer service and the app. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊🚀

Sobre o app

Lançado

13 de março de 2023

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

FedEx

Desenvolvido por Synctrack

Sobre Synctrack

Avaliação média: 4,9

Constrói apps para a App Store da Shopify há 6 anos

18/11 Thai Ha, Ha Noi, 70000, VN

Atendimento

Envie uma mensagem

support@omegatheme.com

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

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