Synctrack: Returns & Exchanges
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
配图图库
使用自动化退换货门户、退货跟踪和退货标签等功能管理退货
正在寻找更智能的退货管理方式？借助 Synctrack 团队推出的 Synctrack Returns & Exchanges (RMA)，您可以通过自动化的退货门户、退货标签生成、退款和强大的分析功能轻松完成退货流程，打造无缝的购后体验。此外，它还集成了 2,900 多家快递公司，并自动将所有退货订单与 Shopify 订单同步，实现集中管理。我们提供全天候实时聊天支持，立即为您节省退货管理的时间！
- 通过自助退货门户和自动通知，提升客户忠诚度
- RMA：集成 2900 多家承运商，自动生成和跟踪退货标签
- 通过换货，或以商店抵用金、礼品卡及折扣码退款的形式，减少现金退款
- 自动将退货状态同步到 Shopify，并创建无数量限制的退货规则和工作流。
- 支持 Shippo、Sendcloud、FedEx、Australia Post、Shipstation、Easypost 等
包含自动翻译的文本
语言
英语， 日语， 德语， 法语， 西班牙语， 韩语， 简体中文，以及 越南语
适配以下产品：
- 客户账户
- Shopify Flow
- Shopify 后台
- Australia Post
- FedEx
- Gorgias
- Sendcloud
- Shippo
- Shipstation
定价
STARTER
免费
特色功能
- 每月上限 5 个退货请求
- 品牌退货页面/门户
- 电子邮件通知
- 基本退换货
- 退货政策和期限
- 装箱单和退货标签
- 全天候实时聊天支持
PROFESSIONAL
$19.99 /月
或 $191.90/年（可节省 20%）
首月订阅只需 1 美元。每月最多 60 个退货请求
特色功能
- 包含 Free 套餐中的所有功能，此外还提供：
- 更换不同的多属性
- 退款至商店抵用金
- 退款至礼品卡、折扣码
- 退款至网上银行转账
- 退换货手续费
- 换货追加销售
- 高级资格规则
7 天免费试用
PREMIUM
$49.99 /月
或 $479.90/年（可节省 20%）
首月订阅只需 1 美元。每月最多 120 个退货请求
特色功能
- 包含 Professional 套餐中的所有功能，此外还提供：
- 无数量限制的退货自动化规则
- 无数量限制的基于条件的工作流
- 自动跟踪退货货件
- Shopify 同步，集中管理退货
- 换购不同产品
- 买一送一/捆绑包退货
- 高级退货分析
14 天免费试用
ENTERPRISE
$149.99 /月
或 $1,439.90/年（可节省 20%）
首月订阅只需 1 美元。每月最多 300 个退货请求。
特色功能
- 包含 Premium 套餐中的所有功能，此外还提供：
- 多商店：2 个以上商店
- 集成您首选的 WMS
- 退货 API 和 Webhook
- 管理团队成员的门户访问权限
- 自定义集成
- 预构建集成
- 专属入驻支持
14 天免费试用
评论 (123)
Synctrack Returns is a very useful app that significantly simplified our return process. The setup is quick, and the interface is clean and easy to use.
Customers can submit return requests on their own, which saves us a lot of time in customer support. The automation of approvals and return statuses is also a big plus.
The integration with Shopify works flawlessly, everything is well synchronized. I would also like to highlight their support team, which is responsive and very helpful.
Highly recommended for anyone who wants to manage returns in a more professional and efficient way
Thank you so much for the detailed and thoughtful review! 😊🌟
We’re really happy to hear Synctrack: Returns & Exchanges has helped simplify your return process and save time for your support team. It’s great to know the self-service returns, automation features, and seamless Shopify integration are all working well for you 💙
We also truly appreciate your kind words about our support team. Providing responsive and helpful assistance is something we care deeply about.
Your recommendation means a lot to us. Thanks again for choosing Synctrack: Returns & Exchanges. We’re always here if you need any help! 🙌🚀
SyncTrack Returns is a very good and reliable app.
The return process is smooth and easy to manage.
Their customer support is excellent and handled all my doubts very patiently.
Overall, it’s a great solution for managing returns efficiently.
Thank you so much for the thoughtful review! 😊🌟
We’re really happy to hear Synctrack: Returns & Exchanges has been reliable for you and that the return process feels smooth and easy to manage. It’s also great to know our support team could patiently address all your questions 💙
We truly appreciate your feedback and are glad the app is helping you manage returns more efficiently. Thanks again for choosing Synctrack: Returns & Exchanges — we’re always here if you need any assistance! 🙌🚀
Amazing support from the Synctrack team! They helped me with the entire setup and made everything super easy to understand. The team was fast, patient, and very knowledgeable. They answered all my questions and made sure everything was working perfectly before wrapping up. I truly appreciate the excellent service—highly recommend Synctrack to anyone getting started!
Thank you so much for this amazing and detailed review! 😊🌟
We’re really happy to hear the team could guide you through the entire setup and make everything clear and easy to follow. Knowing the support was fast, patient, and thorough — and that everything was confirmed working before finishing — truly means a lot to us 💙
Your recommendation is greatly appreciated. Thanks again for choosing Synctrack: Returns & Exchanges — we’re always here if you need any help as you continue using the app! 🙌🚀
支持
应用支持由 Synctrack 提供。
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看客户数据:
敏感数据、 设备和活动数据
-
敏感数据
姓名、 电子邮件地址、 电话号码、 实际地址
-
设备和活动数据
地理位置、 IP 地址、 浏览器和操作系统
查看员工和协作者数据:
店主
-
店主
姓名、 电子邮件地址、 电话号码、 实际地址
查看和编辑商店数据:
客户、 产品、 订单、 折扣、 礼品卡、 商店抵扣额
-
编辑客户
客户数据
-
编辑产品
库存， 产品清单， 产品、 产品系列
-
编辑订单
所有订单历史记录， 退货、 订单编辑
-
编辑折扣
折扣码和促销
-
编辑礼品卡
礼品卡
-
编辑商店抵扣额
商店抵扣额账户、 商店抵扣额账户交易
-
编辑其他数据
地点， Shopify Markets 设置、 定价规则
