S: Returns, EU Withdrawal
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Manage returns with an automated returns and exchanges portal, return tracking & EU Withdrawal forms
Looking for a smarter way to manage returns? With Synctrack Returns & Exchanges (RMA) by the Synctrack team, you can streamline returns and exchanges through an automated returns portal, return label generation, refunds, store credit, and powerful analytics. Integrate with 2,900+ carriers, automate return workflows, and stay compliant with evolving regulations through built-in return management tools, including support for EU Withdrawal Forms effective June 19, 2026.
- Self-serve return & EU Withdrawal Forms for compliance (effective June 19, 2026)
- RMA: Automate return labels generation & tracking with 2900+ carrier integration
- Reduce refund with exchange or refunds by store credit, gift card, discount code
- Auto-sync returns status to Shopify & create unlimited return rule & workflows.
- Support Shippo, Sendcloud, FedEx, Australia Post, Shipstation, Easypost & more
語言
英文、 日文、 德文、 法文、 西班牙文、 韓文、 簡體中文,以及 越南文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 顧客帳號
- Shopify Flow
- Shopify 管理介面
- Australia Post
- FedEx
- Gorgias
- Sendcloud
- Shippo
- Shipstation
定價
選擇最適合您業務的方案。
STARTER
免費
功能
- Limited to 5 return requests/month
- Branded return page/ portal
- Email notifications
- Basic refunds & exchanges
- Return policy & window
- Packing slip & return label
- Live chat support 24/7
PROFESSIONAL
$19.99 /月
或每年 $191.90,可省 20% 的費用
Only $1 for first-month subscription. Up to 60 return requests/month
功能
- All features in Free, plus
- Exchange for different variant
- Refund to store credit
- Refund to gift card, discount code
- EU Withdrawal form effective 06/19/2026
- Return/Exchange fee
- Exchange upsell
- Advanced eligiblity rules
7 天免費試用
PREMIUM
$49.99 /月
或每年 $479.90,可省 20% 的費用
Only $1 for first-month subscription. Up to 120 return requests/month
功能
- All features in Professional, plus
- Unlimited return automation rules
- Unlimited condition-based workflow
- Automatic return shipment tracking
- Shopify sync manage returns in one place
- Exchange for a different product
- Return for BOGO/Bundle
- Advanced return analytics
14 天免費試用
ENTERPRISE
$149.99 /月
或每年 $1,439.90,可省 20% 的費用
Only $1 for first-month subscription. Up to 300 return requests/month.
功能
- All in Premium, plus:
- Multi-store: 2+ stores
- Integrate your preferred WMS
- Returns API & Webhook
- Manage portal access for team members
- Custom integrations
- Pre-build integration
- Dedicated onboarding support
14 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項
評論 (120)
Florence was very quick to respond to my query when I had a customer exchange request that wasn't straight forward. Thank you
Thank you so much for your kind feedback on Synctrack: Returns & Exchanges app 😊 We're delighted to hear that Florence could respond quickly and assist you with a customer exchange request that wasn't straightforward. We understand that unique return and exchange situations can sometimes be challenging, so it's wonderful to know she was able to provide the support you needed. We'll be sure to share your kind words with Florence. Thank you for your trust and support 💙🚀
Sehr sehr guter Support. Und gut bedienbares Retouren Portal.
Vielen Dank für Ihr tolles Feedback zu Synctrack: Returns & Exchanges App 😊
Es freut uns sehr zu hören, dass Sie mit unserem Support so zufrieden sind und das Retourenportal als benutzerfreundlich empfinden. Genau das ist unser Ziel – eine einfache Retourenabwicklung kombiniert mit zuverlässigem und hilfreichem Support. Vielen Dank für Ihr Vertrauen und Ihre Unterstützung 🚀💙
Synctrack Returns is a very useful app that significantly simplified our return process. The setup is quick, and the interface is clean and easy to use.
Customers can submit return requests on their own, which saves us a lot of time in customer support. The automation of approvals and return statuses is also a big plus.
The integration with Shopify works flawlessly, everything is well synchronized. I would also like to highlight their support team, which is responsive and very helpful.
Highly recommended for anyone who wants to manage returns in a more professional and efficient way
Thank you so much for the detailed and thoughtful review! 😊🌟
We’re really happy to hear Synctrack: Returns & Exchanges has helped simplify your return process and save time for your support team. It’s great to know the self-service returns, automation features, and seamless Shopify integration are all working well for you 💙
We also truly appreciate your kind words about our support team. Providing responsive and helpful assistance is something we care deeply about.
Your recommendation means a lot to us. Thanks again for choosing Synctrack: Returns & Exchanges. We’re always here if you need any help! 🙌🚀
支援服務
App 支援由 Synctrack 提供。
資料存取權
這項應用程式需要存取以下資料,才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視顧客資料:
敏感資料、 裝置與活動資料
-
敏感資料
姓名、 電子郵件地址、 電話號碼、 實體地址
-
裝置與活動資料
地理位置、 IP 位址、 瀏覽器與作業系統
檢視員工與協作者資料:
商店擁有人
-
商店擁有人
姓名、 電子郵件地址、 電話號碼、 實體地址
檢視與編輯商店資料:
顧客、 產品、 訂單、 折扣、 禮品卡、 商店抵用金
-
編輯顧客
顧客資料
-
編輯產品
庫存, 產品資訊, 產品、 商品系列
-
編輯訂單
所有訂單記錄, 由商家管理的出貨, 退貨流程、 訂單編輯
-
編輯折扣
折扣代碼與促銷活動
-
編輯禮品卡
禮品卡
-
編輯商店抵用金
商店抵用金帳戶、 商店抵用金帳戶交易
-
編輯其他資料
地點, Shopify Markets 設定, 線上商店導覽、 價格規則
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符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」