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Automated returns & exchanges for brands to reduce costs, retain revenue & drive customer loyalty.
Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app.
- Condition-based Workflow automates return process using product and order info
- Exchanges for different items and flexible refunds: store credit, gift card,...
- Refund to store credit, gift card, discount code or original payment method
- Seamlessly integrates with Shopify auto-sync loop returns status to Shopify
- Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery
- 特色
- 可直接在 Shopify 管理介面使用
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 顧客帳號
- FedEx
- Shippo
- Easypost
- Shiprocket
- Australia Post
- Delhivery
定價
FREE
免費安裝
10 return requests/month
- Branded return page
- Drag drop emails
- Return labels
- Basic refunds & exchanges
- In-app create returns
- Blocklist
- Return window
PROFESSIONAL
$11.99 /月
或每年 $115.10，可省 20% 的費用
30 return requests/month
- Exchange for different variant
- Multi-language
- Custom subdomain
- Return/Exchange fee
- Refund discount code
- Translation
7 天免費試用
Premium
$49.99 /月
或每年 $479.90，可省 20% 的費用
200 return requests/month
- Condition-based workflow
- Shopify sync
- Store credit
- Auto request approval
- Exchange for other products
- Bonus credit
- CNAME
- Custom development
7 天免費試用
Enterprise
$149 /月
或每年 $1,438.99，可省 20% 的費用
Unlimited requests
- Multi-store: 2+ stores
- Custom integration
- Dedicated priority support
- Returns webhooks
- Returns API
- Manage access for your team members
- Custom analytics
- Integrate your preferred WMS
7 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評論 (119)
The team especially Kaylee and the developers she work along side with have provided outstanding support, far better than what I’ve experienced with many other apps. They’ve impressed me with their willingness to customise features to suit our needs, including hiding prices, adjusting text, and modifying buttons. I also appreciated that many features could be controlled and edited on our end without always needing to reach out to support unlike other apps where even the smallest changes require contacting the team.
The only reason we’re no longer using Synctrack is due to changes in our internal return and exchange processes, it has nothing to do with the app itself. I highly recommend Synctrack to any business looking for a reliable and flexible returns portal.
Thank you so much for this thoughtful and detailed review! 😊
We’re truly grateful for your kind words about Synctrack: Returns & Exchanges and especially appreciate the recognition of Kaylee and our development team’s efforts. 🙌💚
It means a lot to hear that our support and customizations stood out compared to other apps, and we’re glad the flexibility and control Synctrack offered made a difference for your store.
We completely understand that internal changes can lead to shifting tools — and we hope to welcome you back anytime in the future!
Thanks again for the high recommendation — wishing you continued success! 💼✨
had an excellent experience with Ben's support and the Syntrack Return app! From the moment I reached out with my issue, the response was incredibly fast, and Ben was both professional and helpful. He quickly understood my concern and guided me through the resolution process with clear and concise instructions. Thanks to his prompt assistance and the efficiency of the Syntrack Return app, my issue was resolved in no time.
Thank you so much for the kind and detailed feedback on Synctrack: Returns & Exchanges app! 🙏✨ We’re beyond happy to hear that Ben was able to provide such fast and professional support — he’ll be thrilled to hear this! 🚀 Your smooth experience is exactly what we aim for. Thanks again for choosing Synctrack! 💙🔁📦
Really nice app and great support & development team! We had a few minor customizations we wanted to tailor the tool to our business, and the team responded quickly and effectively. Now, we’re using Synctrack to handle a higher volume of returns and exchanges, and it’s working perfectly.
🎉 Thank you so much for the kind words! We're thrilled to hear that Synctrack: Returns & Exchanges is helping your business manage a higher volume of returns smoothly. Our support and dev team loved working on those customizations for you — it's always rewarding to see the results in action. If you ever need anything else, we're just a message away. Thanks again for your trust! 🙌💙
The app is really great and lots of features are being added. Hope they keep the free version and don't start cutting off features. The support team and their member "Joy" are doing a really good job. Always fast and responsive. Always working on the solution with immediate resolutions. A recommendation!
🌟 Thank you so much for your fantastic feedback! We're thrilled to hear you’re enjoying the features of Synctrack: Returns & Exchanges and appreciate your hope to keep the free version — we always strive to provide the best value for all users. Joy and the support team will be happy to hear your kind words about their responsiveness and dedication. Thanks so much for your recommendation and trust in us! 🙌💙
A very sophisticated user experience that easily models into our website. Up an running in minutes rather than hours or days and customisations were executed in very quick time, same day. I wish all apps were this good and supported so excellently. These guys are off to a flying start!
Thank you for your amazing 5-star review! We're thrilled to hear that the seamless experience, quick setup, and fast customizations exceeded your expectations. 😊💖 Your kind words mean so much to us—thank you for your support and encouragement! 🚀✨
支援服務
應用程式支援由 Synctrack 提供。
或瀏覽他們的支援服務入口網站資料存取權
這項應用程式需要存取以下資料，才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視個人資料:
顧客, 商店擁有人
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顧客
名稱, 電子郵件地址, 電話號碼, 實體地址, Geolocation, IP 位址, 瀏覽器和作業系統
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商店擁有人
名稱, 電子郵件地址, 電話號碼, 實體地址
檢視並編輯商店資料:
顧客, 商品, 訂單, 折扣, 禮品卡, 商店抵用金
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編輯顧客
客戶資料
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編輯產品
庫存， 產品資訊， 產品, or 商品系列
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編輯訂單
所有訂單詳細資訊， 退貨, or 訂單編輯
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檢視和同步折扣
折扣代碼和促銷活動
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編輯禮品卡
禮品卡
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編輯商店抵用金
商店抵用金帳戶 or 商店抵用金帳戶的交易
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編輯其他資料
地點 or 價格規則
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