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Automated returns & exchanges for brands to reduce costs, retain revenue & drive customer loyalty.
Synctrack: Returns and Exchanges ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack offers Shopify syncing
- Condition-based Workflow automates return process using product and order info
- Exchanges for different items and flexible refunds: store credit, gift card,...
- Refund to store credit, gift card, discount code or original payment method
- Seamlessly integrates with Shopify auto-sync loop returns status to Shopify
- Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery
- 特色
- 可直接在 Shopify 管理介面使用
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 顧客帳號
- FedEx
- Shippo
- Easypost
- Shiprocket
- Australia Post
- Delhivery
定價
FREE
免費安裝
10 return requests/month
- Branded return page
- Drag drop emails
- Return labels
- Basic refunds & exchanges
- In-app create returns
- Blocklist
- Return window
PROFESSIONAL
$11.99 /月
或每年 $115.10，可省 20% 的費用
30 return requests/month
- Exchange for different variant
- Multi-language
- Custom subdomain
- Return/Exchange fee
- Refund discount code
- Translation
7 天免費試用
Premium
$49.99 /月
或每年 $479.90，可省 20% 的費用
200 return requests/month
- Condition-based workflow
- Shopify sync
- Store credit
- Auto request approval
- Exchange for other products
- Bonus credit
- CNAME
- Custom development
7 天免費試用
Enterprise
$149 /月
或每年 $1,438.99，可省 20% 的費用
Unlimited requests
- Multi-store: 2+ stores
- Custom integration
- Dedicated priority support
- Returns webhooks
- Returns API
- Manage access for your team members
- Custom analytics
7 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評論 (152)
had an excellent experience with Ben's support and the Syntrack Return app! From the moment I reached out with my issue, the response was incredibly fast, and Ben was both professional and helpful. He quickly understood my concern and guided me through the resolution process with clear and concise instructions. Thanks to his prompt assistance and the efficiency of the Syntrack Return app, my issue was resolved in no time.
Thank you so much for the kind and detailed feedback on Synctrack: Returns & Exchanges app! 🙏✨ We’re beyond happy to hear that Ben was able to provide such fast and professional support — he’ll be thrilled to hear this! 🚀 Your smooth experience is exactly what we aim for. Thanks again for choosing Synctrack! 💙🔁📦
Best returns and exchanges app I've found!.. and I've tried several. Easy to use platform that has ton's of options to control your return process and workflow however you want - including complex workflows where you can allow exchanges for certain items and/or return reasons and not allow exchanges for other items and/or return reasons.. or only allow refunds for certain items, etc.
Although the app is great, what makes it the BEST is their customer service and development team. When I asked them if their app could do something that it couldn't do, they didn't just dismiss me and say "no, our app can't do that... tough luck", like other return apps said to me. Instead, they said "that's a good idea! Our app currently doesn't have that capability, but we'll get our development team on it!". Then, about a month later, they released a massive update that does everything I asked for with a simple and intuitive interface.
If you want a great return and exchanges app with a stellar customer service and development team that cares about your needs and works to make the app function exactly as you need it to, THIS IS YOUR APP!
Thank you for such a detailed and glowing review! 🌟 We're thrilled to know that Synctrack: Returns & Exchanges app is meeting your complex workflow needs and making your return process seamless. 🚀 It’s fantastic to hear that our customer service and development team could bring your ideas to life with updates tailored to your requests. 💡🎉
Your satisfaction inspires us to continue innovating and delivering the best service possible. If you ever have more ideas or need assistance, we're always here to help. Thank you for recommending us—your kind words mean the world! ❤️
I am very much satisfied with the user friendly development of this App and on top of that Customer service support that I get is excellent very prompt and very timely support..
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're satisfied with Synctrack: Returns & Exchanges and that our customer support has been prompt and excellent! 🚀 Your support means a lot to us. If you ever need anything, we're always here to help. Happy selling! 🎉🛍️
The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!
Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀
Very good app, I can only recommend. The support is also extremely helpful and they do everything they can to make it the best for your case.
Thank you for your amazing review of the Synctrack: Returns & Exchanges app! 🔄✨ We’re so glad you find the app very good and that our support team has been extremely helpful in tailoring it to your needs. 😊 Your recommendation means the world to us! 💖
Thanks for choosing Synctrack: Returns & Exchanges! 🚀🙌
支援服務
應用程式支援由 Synctrack 提供。
或瀏覽他們的支援服務入口網站資料存取權
這項應用程式需要存取以下資料，才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視個人資料:
顧客, 商店擁有人
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顧客
名稱, 電子郵件地址, 電話號碼, 實體地址, Geolocation, IP 位址, 瀏覽器和作業系統
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商店擁有人
名稱, 電子郵件地址, 電話號碼, 實體地址
檢視並編輯商店資料:
顧客, 商品, 訂單, 折扣, 禮品卡, 商店抵用金
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編輯顧客
客戶資料
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編輯產品
庫存， 產品資訊， 產品, or 商品系列
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編輯訂單
所有訂單詳細資訊， 退貨, or 訂單編輯
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檢視和同步折扣
折扣代碼和促銷活動
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編輯禮品卡
禮品卡
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編輯商店抵用金
商店抵用金帳戶 or 商店抵用金帳戶的交易
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編輯其他資料
地點 or 價格規則
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