
Synctrack: Returns & Exchanges
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Faster returns and exchanges to reduce costs, retain customers, and recapture revenue on returns
Synctrack: Returns and Exchanges ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack offers Shopify syncing
- Condition-based Workflow automates return process using product and order info
- Exchanges for different items and flexible refunds: store credit, gift card,...
- Refund to store credit, gift card, discount code or original payment method
- Seamlessly integrates with Shopify auto-sync loop returns status to Shopify
- Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Customer accounts
- FedEx
- Shippo
- Easypost
- Shiprocket
- Australia Post
- Delhivery
Categories
Return options
Labels and packaging
Managing shipments
Pricing
FREE
Free to install
10 return requests/month
- Branded return page
- Drag drop emails
- Return labels
- Basic refunds & exchanges
- In-app create returns
- Blocklist
- Return window
PROFESSIONAL
$11.99 / month
or $115.10/year and save 20%
30 return requests/month
- Exchange for different variant
- Multi-language
- Custom subdomain
- Return/Exchange fee
- Refund discount code
- Translation
7-day free trial
Premium
$39.99 / month
or $383.90/year and save 20%
200 return requests/month
- Condition-based workflow
- Shopify sync
- Store credit
- Auto request approval
- Exchange for other products
- Bonus credit
- CNAME
- Custom development
7-day free trial
Enterprise
$149 / month
or $1,438.99/year and save 20%
Unlimited requests
- Multi-store: 2+ stores
- Custom integration
- Dedicated priority support
- Custom analytics
- Pre-built integrations
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for streamlining returns and exchanges with its user-friendly interface and automation. They appreciate the extensive customization options for return policies and workflows, and the self-service model that reduces staff workload. The app integrates seamlessly with Shopify and is easy to install. Customer support is responsive and effective in resolving issues and implementing feature requests.
Best app ever for return and exchange management, it saved out lot of time, I recommend this app for return and exchange process
Thank you for your fantastic review! 😊 We're thrilled to hear that the Synctrack: Returns & Exchanges app has been the best solution for managing your return and exchange process and that it saved you so much time. 💖 Your recommendation means the world to us! 🚀 Let us know if you ever need any assistance. 🌟
The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!
Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀
Very good app, I can only recommend. The support is also extremely helpful and they do everything they can to make it the best for your case.
Thank you for your amazing review of the Synctrack: Returns & Exchanges app! 🔄✨ We’re so glad you find the app very good and that our support team has been extremely helpful in tailoring it to your needs. 😊 Your recommendation means the world to us! 💖
Thanks for choosing Synctrack: Returns & Exchanges! 🚀🙌
Support
App support provided by Synctrack.
Or visit their support portalResources
Launched
March 13, 2023 · Changelog
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