Mulwi | 200+ Shopping Feeds
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We pay around US$69/month to take advantage of half a dozen feeds, one of which is Google Shopping. This, and perhaps most importantly, lacks serious problems in terms of translation. Despite having translated products, this app will mix translated products with non-translated products and make your feed a disaster.
We just keep using this app, as it was paid for annually, otherwise we would have already switched to something else...
Dear Brincatoys Team,
Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced.
We understand how frustrating it can be when things don't work as expected.
We were transitioning the app to a new deployment system for translations, and unfortunately, this caused issues with translations in the feeds.
However, we have already fixed these problems, and we're very sorry that your store was temporarily affected by this issue.
We always strive to provide the best service and meet our customers' needs.
If there is anything we can do to improve your experience with our app, please reach out to us.
We're here to help and make things right.
Thank you for your patience and understanding.
I don't understand the app, tried contacting the helpdesk but didn't get an answer. Its been 6 hours now.
We apologize for the inconvenience caused by the delayed response from our support team. While we aim to address customer queries promptly, there are times when we may experience higher volumes of inquiries.
We appreciate your feedback and will strive to improve our response times.
Thank you for bringing this to our attention!