OMNI Memberships & Loyalty CRM

The app has been a valuable addition to our store, offering features like membership tiers, loyalty points, product redemption, and pay-with-points options that align well with our needs. Its straightforward interface makes it easy to track points and redeem rewards, helping us keep members engaged and strengthen customer loyalty.

The support team, including consultants and engineers, has been professional, responsive, and supportive throughout the setup and beyond. While the app already performs well, we look forward to future enhancements in the interface and new features to expand marketing and CRM capabilities. Overall, we would recommend it for managing loyalty programs.

OMNI not only expand your member database but also keep members engaged and retained with instant rewards and automated flows. By unifying online and in-store memberships, including integration with Shopify POS and other POS systems, OMNI unlocks the power of omnichannel CRM & loyalty.

The advanced membership management features, such as VIP tiers and Paid Memberships, provide a tailored experience for customers. With options like birthday campaigns, winback flows, and more, there are endless ways to reward your customers and keep them coming back for more.

Highly recommend

I would like to highly commend Stuart from OMNI for his exceptional support since I transitioned our membership rewards to OMNI. Recently, a customer encountered an issue where their previous spent amount was lost after an update. Stuart promptly worked with the engineers to create a manually adjustable tier, allowing me to compensate the customer fairly. His dedication and problem-solving skills are truly impressive. Highly recommended!

OMNI is a fantastic tool for managing our membership program. It's very easy and convenient to use, allowing us to quickly create and customize rewards. The standout feature is the exceptional support from Cadence, who always provides fast and helpful responses. Highly recommended!

Very easy to use and the customer service is very helpful and prompt in reply. They cater to our required customization very well allowing us to achieve our CRM goals! Highly recommended to stores looking for a seamless app for loyalty program!

I recently started using the loyalty program, and I must say it's incredibly easy to use. The interface is user-friendly, making it simple to track points and redeem rewards. Everything is straightforward, and I never have to guess what to do next.

Also integrated with Shopify POS, making O2O very seamless.

We have been impressed with the response time and the effort made to help us through teething problems.

We like to see the way the app is evolving to meet the needs of customers.

Thank you.

This apps is remarkable. Great customer and backend interface and also easy to use. Functions included VIP Tiers, points, pay with points also very useful and fit in my store. Consultants are professional and supportive all the time. We would recommend this app to you without any reservations.

We are excited to have OMNI loyalty app onboard to our website, the app is an out-of-the-box solution with innovative, clean and user-friendly interface and configuration, it offers seamless integration with Shopify POS and backend systems, enhancing customer experience when checking and updating their profiles and rewards. On a business perspective, we find that the setup is very easy and straightforward which can quickly respond to market demands, and on a customer standpoint, the design is intuitive and simple both on membership account creation and profile page.
The team had provided a meticulous support and guidance throughout the whole project from legacy migration to OMNI launch, they were very responsive and organised which ensure that we meet our tight delivery schedule.
We are eagered to explore the full potential of this app to boost our business in future.

A great app for Shopify merchants looking to boost customer loyalty and increase sales. The program offers a thorough catalog of features such as VIP tiers, special point-earning campaigns, and a range of rewards for shopper redemption. There's also a deep integration with Klaviyo, which allows you to send personalized messages to shoppers when they register, earn points, upgrade to a new tier and more!