OMNI Memberships & Loyalty CRM

The app has been a valuable addition to our store, offering features like membership tiers, loyalty points, product redemption, and pay-with-points options that align well with our needs. Its straightforward interface makes it easy to track points and redeem rewards, helping us keep members engaged and strengthen customer loyalty.

The support team, including consultants and engineers, has been professional, responsive, and supportive throughout the setup and beyond. While the app already performs well, we look forward to future enhancements in the interface and new features to expand marketing and CRM capabilities. Overall, we would recommend it for managing loyalty programs.

OMNI not only expand your member database but also keep members engaged and retained with instant rewards and automated flows. By unifying online and in-store memberships, including integration with Shopify POS and other POS systems, OMNI unlocks the power of omnichannel CRM & loyalty.

The advanced membership management features, such as VIP tiers and Paid Memberships, provide a tailored experience for customers. With options like birthday campaigns, winback flows, and more, there are endless ways to reward your customers and keep them coming back for more.

Highly recommend

OMNI is a fantastic tool for managing our membership program. It's very easy and convenient to use, allowing us to quickly create and customize rewards. The standout feature is the exceptional support from Cadence, who always provides fast and helpful responses. Highly recommended!

I would like to highly commend Stuart from OMNI for his exceptional support since I transitioned our membership rewards to OMNI. Recently, a customer encountered an issue where their previous spent amount was lost after an update. Stuart promptly worked with the engineers to create a manually adjustable tier, allowing me to compensate the customer fairly. His dedication and problem-solving skills are truly impressive. Highly recommended!

The features are impressive—you can create customized point systems, referral rewards, and exclusive discounts, all tailored to your store’s unique needs.