OMNI Memberships & Loyalty CRM

OMNI Memberships & Loyalty CRM

Pricing
From $49/month. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (17)
Developer
Wave Commerce

Loyalty Program & membership CRM features for member recruitment, VIP discounts & sales boosting!

OMNI goes beyond the standard 'points' experience by offering an advanced rewards engine to deliver context-driven rewards and offers at the right time, on the right channel, to boost member engagement and create new sales. OMNI offers innovative features to not only build a bigger member database, but also engage and retain them with new and exciting instant rewards and flow automations! OMNI unifies online + in-store (Shopify POS or other POS) memberships to unlock omnichannel CRM & loyalty.

OMNI goes beyond the standard 'points' experience by offering an advanced rewards engine to deliver context-driven rewards and offers at the right time, on the right channel, to boost member engagement and create new sales. OMNI offers innovative features to not only build a bigger member database, but also engage and retain them with new and exciting instant rewards and flow automations! OMNI unifies online + in-store (Shopify POS or other POS) memberships to unlock omnichannel CRM & loyalty. more
  • Advanced membership management features including VIP tiers, Paid Memberships
  • More ways to reward your customers, birthday campaigns, winback flows & more!
  • Automatically apply VIP tier discounts at cart, & still use discount codes too!
  • Integrate with email marketing, SMS, WhatsApp and CRM tools to drive engagement
  • Works with Shopify POS or with third-party POS or ERP integrations
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, Chinese (Traditional), and Chinese (Simplified)

Works with

Shopify Flow, Checkout, Shopify POS, Point of Sale, Salesforce CRM, Oracle Netsuite ERP, Klaviyo, WhatsApp, ReferralCandy

Pricing

Basic

$49 / month

Starts at $49 for the first 100 orders. +$20 per 100 additional monthly orders. Custom plans available upon request.

  • “My Account” loyalty hub
  • Member points earning
  • Redeemable rewards
  • Rewards widget
  • Shopify email support
  • For starters (<100 orders month)

30-day free trial

Regular

$195 / month

Starts at $195 for the first 1000 orders. +$65 per 500 additional monthly orders. Custom plans available upon request.

  • Everything in Basic plus,
  • VIP tiers & rewards
  • Grantable rewards & benefits
  • Shopify POS Support
  • Points campaigns
  • Loyalty event (triggers)

30-day free trial

Pro

$325 / month

Starts at $325 for the first 2000 orders. +$65 per 500 additional monthly orders. Custom plans available upon request.

  • Everything in Regular plus,
  • Custom & paid member tiers
  • Giveaway campaigns
  • Multi-language support
  • Advanced Klaviyo integration
  • Event actions

30-day free trial

Custom

$650 / month

Starts at $650 with custom pricing on usage available

  • Custom reward earning features
  • Advanced mobile support
  • Custom integrations
  • Omnichannel integration
  • Custom enterprise features

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (17)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 11, 2024

OMNI not only expand your member database but also keep members engaged and retained with instant rewards and automated flows. By unifying online and in-store memberships, including integration with Shopify POS and other POS systems, OMNI unlocks the power of omnichannel CRM & loyalty.

The advanced membership management features, such as VIP tiers and Paid Memberships, provide a tailored experience for customers. With options like birthday campaigns, winback flows, and more, there are endless ways to reward your customers and keep them coming back for more.

Highly recommend

Point S 香港
Hong Kong SAR
3 months using the app
September 3, 2024

I recently started using the loyalty program, and I must say it's incredibly easy to use. The interface is user-friendly, making it simple to track points and redeem rewards. Everything is straightforward, and I never have to guess what to do next.

Also integrated with Shopify POS, making O2O very seamless.

Life Nutrition
Hong Kong SAR
9 months using the app
October 14, 2024

Very easy to use and the customer service is very helpful and prompt in reply. They cater to our required customization very well allowing us to achieve our CRM goals! Highly recommended to stores looking for a seamless app for loyalty program!

M19MINUS
Hong Kong SAR
7 months using the app
August 29, 2024

We have been impressed with the response time and the effort made to help us through teething problems.

We like to see the way the app is evolving to meet the needs of customers.

Thank you.

Woodlands Wines
Australia
9 months using the app
July 17, 2024

This apps is remarkable. Great customer and backend interface and also easy to use. Functions included VIP Tiers, points, pay with points also very useful and fit in my store. Consultants are professional and supportive all the time. We would recommend this app to you without any reservations.

NUDE STORY
Hong Kong SAR
11 months using the app

Support

Wave Commerce can answer any questions you have about OMNI Memberships & Loyalty CRM.

Developer

Wave Commerce

10/F (1004-05), Kowloon Centre, 33 Ashley Rd, Tsim Sha Tsui, Hong Kong, HK, 00000, HK

Launched

August 16, 2023

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards, store credit, Online Store

  • Edit customers

    Merge customers or customer data

  • View products

    Product listings, products, or collections

  • Edit orders

    All order details

  • View and Sync Discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • Edit store credit

    Store credit accounts or store credit account transactions

  • Edit your Online Store

    Theme, metaobject definitions, metaobjects, or script tags in your Online Store

  • Edit other data

    Locations, translations, or price rules

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