Omnise ✧ AI Page Builder
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The customer service is really top-notch. They would spend hours helping you with your issues and won't stop until it is fixed/resolved. The app is really easy to use as well, I only had issues with the translation aspect of building a page.
Dear Alex,
Thank you for sharing your experience using Beae. Your feedback truly motivates us to keep improving and delivering the best experience possible. We always srtive to improve and exceed your expectations.
And regarding translations, i'd like to inform you that the issue was caused by the 3rd-party translator App and we did not have any control over that. Even so, we resolved it in a timely manor as it is our duty to provide the best support however we can.
If there's anything we can do to make your experience even better or if you have any suggestions, please don't hesitate to let us know. We’re here to help and ensure you have the best experience possible!
Dave | Beae Customer Success Team
TLDR: Fantastic app for customizing your website with great customer service, though I have encountered the odd ball bug here and there.
Overall a great app to use to with great support to back it up. I've built 3 different websites with it now so I think I have a generally good understanding of how the app functions.
For the most part I've been able to implement most anything I've wanted to into the design of my sites. My biggest issues are fairly minimal, first, there's a bug when trying to use the slideshow to update the height automatically to the size of an image, after it gets through 1 slide it fixes itself but still prevents me from using it in certain cases.
Second issue is that the countdown timer will only countdown to the same time anywhere in the world. So if I set it to 6 pm my time, someone 5 timezones away will also have it countdown to 6pm. So if you want to countdown to a product release it wont work as if you're in a different timezone it won't countdown to the correct time.
Support has been great though helping me out with any other issues I've had, even going as far as rolling out an update to their app to address a discrepancy in image formatting between browsers.
Dear Kyle,
I hope this message finds you well. I wanted to take a moment to express our sincere appreciation for the review you gave us on Shopify. Your feedback is incredibly valuable to us, and we are thrilled to hear about your positive experience with our app.
We're delighted that you find our app helpful in customizing your website and that you've successfully built three different websites with it. Your understanding of how the app functions is invaluable to us.
Your recognition of our customer service is particularly gratifying, and we're here to assist you with any further questions or challenges you may encounter. We truly value your partnership and look forward to continuing to support your website customization needs.
Once again, thank you for choosing our app and for sharing your positive experience. If there's anything else you'd like to discuss or if you have additional feedback, please feel free to reach out.
Kian | Beae Customer Success team
We’ve used this app for about two years, and the original editor was much more user-friendly. With the new version, even simple page edits feel cumbersome, to the point where we often avoid making updates. The app may be great for highly tech-savvy users, but the new editor has made our workflow harder. While it still served our need to create many landing pages, we likely won’t be renewing for another year due to the editor update. Otherwise, it’s a very useful app.
Hi Jennifer,
It's Dominique from Beae support team lead. First of all, I'm sorry for what you've been through. I checked on the case carefully and I believe there was a missing step here in the bridge of updating theme not in the usual way. I sent you the email to completely support you so please check it.
I'm looking forward to your response to keep the support flow.
Best regards,
Dominique - Customer Success Manager
I had some issues with my landing pages-apparently it was that i did not enable the theme but Jesse was so quick and answered all my questions. Every concern and issue i had was resolved in such an efficient and quick way.
Dear Devin,
It's Cass from Beae app.
Thank you for sharing your experience! We’re glad to hear that Jesse was able to assist you quickly and efficiently.
We’re happy that all your concerns and issues were resolved promptly. Your satisfaction is our priority, and we're here to help whenever you need it. Thank you for choosing us and for your kind words!
Best Regards,
Cass | Customer Support Team
The support was super helpful.
Dear Tiska,
Thank you so much for your kind words and for taking the time to leave a review. We're delighted to hear that you found our support super helpful. At Beae Landing Page Builder, our goal is always to provide top-notch assistance to ensure your success with our app.
If there's anything more we can do to help you build your store or if you have any further questions or feedback, please don't hesitate to reach out. We're here to support you every step of the way and are committed to making your experience with us even better.
Best regards,
Jesse
Customer Success Team
Beae Landing Page Builder
Great support the first time around, interface seems a little easier to use than other apps.
Dear Craig,
I'm Cass from Beae. I hope this message finds your well.
We are thrilled to hear about your positive experience with our support team and user interface! Your kind words mean a lot to us and motivate our team to maintain high standards.
We’re always looking for ways to improve and your feedback confirms we’re on the right track. If there’s anything more we can do to enhance your experience, please let us know.
Thank you once again for choosing us. We look forward to continuing to serve you with excellence.
Warm regards,
Cass | Customer Success Team
L'application permet de dépasser les limites de son thème. Nous avons créée des sections et des pages personnalisées.
Le service client est assez réactif.
É um pouco confusa relativamente às funções de cada elemento e não é muito intuitiva para iniciantes, mas é fazível. No entanto, o suporte do chat é uma ótima constante e bem presente para ajudar no que for preciso.
Very helpful with learning app. their staff is very knowledgeable on how their app works. It does have some bugs though
I like the control I get with the app, every new version is getting better. I expect it to continue to grow.
