Omnisend Email Marketing

Omnisend Email Marketing

by Omnisend

Top rated email marketing app with SMS, messengers, push

4.8 of 5 stars(3077 reviews)

Drive sales on autopilot

Automate your purchase funnel with fully automated, personalized emails and SMS messages that help you to win more customers and sell more.

Get started in minutes

Skip the tedious work with our single-click Shopify integration, email templates & automatic product import. Easy migration from Mailchimp.

One app for all your needs

More than just email marketing—handle all your marketing activities across multiple channels in one platform.


About Omnisend Email Marketing

Join fellow Shopify merchants that have trusted their email and marketing automation to top rated app Omnisend. Our marketing automation platform connects your ecommerce business with potential and existing customers across multiple channels: email, SMS, Facebook, Google, and others.

Drive sales at scale across multiple channels

Marketing automation is all about sending anticipated and relevant messages at the right time. We take it a step further - add SMS messages into your automated workflows. You can then follow up by syncing your subscribers segments to Google and Facebook ads.

Capitalize on pre-built automation workflows that you need to set up only once:

  • Welcome - greet your shoppers and introduce your brand right after signup.
  • Abandoned Cart Recovery - win back lost orders by reaching your shoppers that have abandoned their shopping cart.
  • Confirmation - send branded and automatic order, shipment and cancellation confirmations.
  • Post-Purchase - reactivate your customers with a series of messages designed to drive repeat sale.

Use robust segmentation

Eliminate the guesswork with our flexible customer segmentation including segments based on shopping and email campaign behavior. Put your data to work and send highly targeted messages that meet your customers' buying intent and expectations.

Choose how to grow your subscriber list

Turn your visitors into subscribers with our mobile-friendly and fully customizable signup forms:

  • Signup boxes - place an always-visible and non-intrusive signup widget so that your visitors can opt-in at any time.
  • Popups - assign rules and decide which visitors get a popup invitation, including when and where.
  • Wheel of Fortune - award your visitors with a prize in exchange for their email address.
  • Landing pages - customize dedicated landing pages to any of your marketing campaign needs.

24/7 Support

We give you stellar support and helpful advice anytime you need it. We’re available 24/7.

Try all Omnisend features free for 14-days trial. After 14-days, you decide whether to keep paid features or keep using our Free plan that help you grow.

Integrates with

  • privy,
  • smile.io,
  • yotpo,
  • aftership,
  • recharge,
  • nosto

Media gallery

Support

Pricing

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Paid plans starting from $16/mo, based on number of subscribers.

Overall rating
4.8 of 5 stars
Based on 3077 reviews

  • 5 of 5 stars
    91% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

MindzdLimitFashion

User friendly! I love this app already! Thank you! Every category was detailed and precise. I felt as if I was in a classroom

MY SEXY STYLES

TAKE YOUR BUSINESS ELSEWHERE. HUGE DISAPPOINTMENT! I AGREE WITH EVERYONE WITH THOSE NEGATIVE REVIEWS AND NO CLUE WHERE THEY GOT ALL THOSE POSITIVE REVIEWS FROM! In my 9 years of business I’ve NEVER been so upset with an email marketing platform:

1- You’ll be extremely frustrated designing an email newsletter. Platform is VERY COMPLEX! No one has time to guess all the hidden features on how to design an email and sellers don’t have time to learn how all the shopify apps work. THEY DON’T HAVE DRAG AND DROP, SERIOUSLY?? They’re so expensive and don’t have drag and drop??

2- Images don’t display with the dimensions you designed them like other platforms allow you.

3- Customer service is HORRIBLE! They only offer chat and the reps are outsourced so they have no clue what they’re talking about. I was completely misinformed about my list import which caused me to NOT even send emails to my entire list and then when I wrote I wanted to cancel and wanted a refund they had a VERY ARROGANT guy call me and tell me that they basically did me a favor on giving me 30% off from an offer I got for upgrading and they DON’T DO REFUNDS.

4- They’ll try to upsell you a $400 and something dollar package where you get someone to help you design your emails.

5- THERE’S A LIMIT on the emails you can send per month if you don’t upgrade to their most expensive package.

6- Their packages are OVERPRICED!! I repeat they’re OVERPRICED! And it’s not even worth it!

7- I’d normally get at least 3 sales from one email campaign and in 3 emails I sent with them I got 1 sale that didn’t even cover how much I paid them. Which tells me their emails landed in my customers spam mail.

8- They’re outside the US so they don’t normally answer your emails during US business hours.

9- After you go through all your frustration and you’ll want your hard earned money back to try to go to another email marketing services THEY WILL NOT REFUND YOU.

So WHY go through so much trouble? Naah!! I’m trying Privy now which I just learned that offers email marketing as well and are way cheaper and they called me and taught me everything with a screenshare and took their precious time to show me and is very simple to use and if you’re not happy you get your money back, plain and simple.

Developer reply

September 24, 2019

Hi,

Thank you for your review and sorry to hear you had some struggles with the service.
Omnisend is an omnichannel platform - all in one - letting our customers send their automated messages and newsletters via multiple channels, collect subscribers via signup forms on their stores, create and manage the audience segments, analyze their business with a variety of Omnisend reports and more. Thus, the complexity comes from the number of different features and channels we offer. But we are definitely passing your feedback to our product team to see how best we can improve the use and the guidance of our features. And more, we offer in-app chat service for prompt responses and our support team is growing to make sure the email requests are answered on time, regardless of where in the world our customers are based.
Regarding the pricing, our rates are very competitive in the market, considering the different features and unique communication channels we offer. Unlimited sending is available for our Pro customers, where pricing starts at 199$. We believe we offer a good value to our guests willing to go beyond the simple email marketing. We regret that you feel differently.
More, we offer a refund for the customers that did not use the service in the last billing cycle. Since you were using the service in this billing cycle to send newsletters to your customers, we are not able to provide you with a full refund at this point, but we can help you grow your sales if you continue with Omnisend.
Upon checking your account we noticed, that the open rate for your last campaign is above 23% fo the big contact list that you sent to, which is more than the average open rate in the industry. Have you considered using segmentation to increase your sales? Watch our webinar recording about boosting your sales by using segments https://support.omnisend.com/en/articles/3313033-success-with-omnisend-selling-more-with-segmentation and reach out to our Support team to guide you through the segments setup.
Waiting to hear back from you!

Les Editions de Juillet

Really cool app, very simple and useful ! And excellent connection with the shopify store… Go go go !