Overall rating Based on 3342 reviews
The service is outstanding. Katherine was very patient and a great listener and helped us throughout the automation set up! I HIGHLY recommend omnisend to anyone who wants great support, service and amazing experience growing your business. Kudos!
I just sent my first campaign with this app, so far so good. thank you, looking forward to do more with it.
I've updated my review to 4 stars. After all Omnisend proved that they value every customer and make every effort to find a solution for customer's needs. Despite all the problems we had - they made a lot of effort to fix it. Really appreciated.
Thanks for taking time to write this review. Actually, we have not changed the pricing or the feature set each pricing plan has since you started using Omnisend in September. The price increase your account has experienced is solely related to the huge increase of your subscriber list - from 2900 subscribers to 22100 subscribers.
We truly understand that learning a new tool takes time and we don't want to lose you, so no worries, we will happily find the best solution to meet your needs, our support team is already reaching out to you about this situation.
On a quick note, Omnisend has a lot more to offer than Privy, we offer SMS service; advanced automation flows, such as cart, browse and product abandonment, contact enters/exits the segment flow and more; other channels and complex segmentation to target your customers - so a lot more benefits in just one app!
thank you ,I received the product it take 2 days
Busy Babes & Co.
I added this app to my store today and so far so good! I love the automation emails options is have given me compared to other apps like cross-sell. Created my first campaign and i'm excited to see how it turns out.
First time using this app to send out a personalized email to my subscribers. It was easy and simple to use for free.
I have tested many others email apps and just found those are too complicated to setup or do not have the features I needed. Try the Omnisend today, I only have a small amount of emails to test with, they are my paid customers. After sending out a simple discount campaign for a couple of hours, I got about some clicks and already captured sales from it! I am quite happy with it! Hopefully I will see more sales to come when more people opened the emails. I shall implement the app to my other stores and see how it goes! Definitely worths for the money.
Ever Bloom Baby
We use this app to create email automations to retarget and reactivate past clients. The app is very robust with many features. When being stuck on how to something their customer service has come through. I would highly recommend this app.
Great e-mail marketing program. The automation are powerful and the multi-channel marketing features are outstanding. The only thing I would like to see that it doesn't have is more CRM features with list segmentation - I'd like to be able to segment based on custom customer profile options. Keep up the awesome work omnisend.
Just started using the app and I have to say it's sleek and simple. Definitely an improvement over MailChimp which I was using before. I appreciate the free option and there are a few things I have to iron out, but so far it's a fantastic free email marketing tool.