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This was my first time sending marketing to our existing subscribed customers. I was able to create a Cyber Monday promotion and use Omnisend to send the marketing materials to our customers. Because it is linked to my Shopify information, it was quite seamless. Very happy with my experience so far.
Daryna from customer service showed me excellent service. So far, I have only had good experiences with Omnisend customer service.
Customer service and the platform are great! I would recommend to others as I investigated in depthly other competitors and am happiest with Omnisend.
Muy buena aplicación, fácil de utilizar e intuitiva, solo queda ahora esperar los buenos resultados.
I have been using Omnisend for a couple of years now. It was a mistake not to leave a review earlier because I am extremely satisfied with this app. It is really easy to use, and now they have a new feature to clean up bad emails. The customer service at Omnisend is the best. I have never encountered any issues, and Baarath always responds promptly to my inquiries or provides clear instructions when I come across any problems. All I can say is that I highly recommend this app for campaigns, emails, capturing emails, and more.
Great app with easy UI and functionality. Customer service is top-notch.
This app is SUPER EASY TO USE! I just made an entire campaign in under 30 minutes. My first experience was great and I will continue to use Omnisend.
The platform is a bit complex due to the millions of functionalities, so its handy that they have the best support ever over chat and email. They have a new design builder that is so much better than the previous, now the emails look fresh and it's easier to use.
Hi, there. Thank you so much for taking the time to leave this great review and provide us with your feedback.
You mentioned that the email builder could have more modern-looking design options, so I would be happy to walk you through the steps on how you can get it.
The newest and modern templates can be found in our new email editor. First of all, you will need to access the new builder and then you will be able to access brand new email templates. Feel free to have a look at this article which has a step by step how to process -
https://support.omnisend.com/en/articles/5344515-new-email-editor#h_f159af217a
Thanks again for taking the time to leave this feedback! Justin
Omnisend is great. Cheaper than other Email Marketing platforms and really like the interface in comparison to Klayvio etc. Shoutout to our account manager Monika who is always on hand to answer any questions and help out where needed :)
After struggling with MailChimp year after year, I finally found this app. Couldn't be happier with the app & communication. Highly recommended!