Anmeldelser (5.944)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
15. juli 2018

Just sent our first email campaign, so far so good. The design interface is easy to use, you just need to be careful with image sizes, as it doesn't care for images that are too large. We thought it created an attractive email in a very short amount of time.

H Bar N Craftworks
USA
Næsten 5 år bruger appen
14. april 2020

I like this app because it is easy to create an email marketing campaign. You can also get a fast customer service response using the chat option if you are having any issues.

Da Da Kinder Store
Storbritannien
Næsten 5 år bruger appen
23. september 2016

Great app, easy to use and most important customer service is great!!

Dada Nz
New Zealand
Næsten 5 år bruger appen
19. august 2022

Perfect customer service. Nicolas helped me a lot! Thank you so much. Will recommend this app to friends.

Wmshoes
Kina
Cirka 2 måneder bruger appen
25. juli 2019

This is a good app. I finally learned how to use it (myself, indeed, despite that i needed help). But people at customers service chat should be much more knowledgeable. Seems like they don't know very well about all app functions and how they work.

le Thé Chic
Frankrig
Næsten 5 år bruger appen
Omnisend svarede 26. juli 2019

Hi Daria, thank you for your valuable review. Apologies for not the best support experience, let us turn things around for you! We have reviewed your conversations and seems that you are struggling a little with the cross-sell automation. You are right, there is a way to have it function retrospectively, our team leader Katherine will reach out and guide you through.

24. maj 2018

Never done this before so I hope it works out.

Thepalacerings
USA
Næsten 5 år bruger appen
Redigeret 27. februar 2024

This has been awesome from day one. Very powerful but also a really nice, clean interface and great styling for emails etc. I'm a very happy customer!

Today, I just added a 'Out of Stock' automation and honestly can barely believe how quick and easy it was to do. Amazing. Been with these guys for a few years now and am constantly impressed by the product. Highly, highly recommended.

UPDATE: Sometimes we mess things up. That's what I did yesterday. For me, the measure of a good company is how willing they are to try to help you fix things. Omnisend customer support (Stefan in particular) have blown me away. Responsive and super helpful, issue resolved in no time.

The thing is, Omnisend is so good that I haven't needed customer service much in the past. It's good to know that if I do, they've got my back.

Foundry Coffee Roasters
Storbritannien
Næsten 5 år bruger appen
22. december 2022

Excellent and responsive customer service. I find it a little complex to build segments and to make sure all our sign-ups are falling into the correct list, but Luiz and his colleagues are very responsive and helped me figure it out. We have been using the app for over a year now and any time there is a question, they are very quick to help. 4 stars because nothing is perfect and things can always be improved, but their customer service is 5 star.

Momzelle
Canada
Mere end 3 år bruger appen
11. marts 2022

Great app, great options for different automations.. honestly, much better solutions what shopify offers itself. Generated nice additional revenue since we installed it two month ago. Support also for multi language emails and automations, auto segment creations, auto tagging.. u name it they got it. Recommend!

Natural Earth Paint Canada
Canada
Cirka 2 måneder bruger appen
11. juli 2016

This app is another great tool to help take my business to the next level. Very grateful for this app!

Fhb1
USA
Næsten 5 år bruger appen