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Great support - didn't need it for any issue with the software just to check over an automation I had setup to make sure it was correct. They went above and beyond to help me fix an issue I had with it and get it working.
I'd say this is really great value for what you get.
Thank you for the kind words! 😊 We’re thrilled to hear our support team could go above and beyond to help you fine-tune your automation. It’s always great to know Omnisend is delivering value for you!
Love Omnisend. They always answer any question, help out where needed and just in general, the platform is very inviting and convenient to use.
Tried them all, Omnisend is the best.
Now that’s what we call a glowing review! 🌟 We’re thrilled to hear that Omnisend stands out as the best for you. Whether it’s answering questions, lending a hand, or just making things easy, we’ve got your back.
I am a beginner with Email marketing and ran into some issues during initial setup. Specifically, domain setup. I contacted my domain provider who was not helpful. I then contacted Omnisend themselves through the Chat option and Dilara was extremely knowledgeable and was able to resolve my issue getting my domain verified very quickly. Customer service is very responsive and helpful. They answer all of your questions and make it clear that they are still available if needed afterwards.
Thanks for sharing your experience! Getting started with email marketing can feel overwhelming, but we're so glad to hear that Dilara was able to guide you through the domain setup with ease. We believe support should be more than just solving issues — it’s about making sure you feel confident every step of the way. If you ever need anything else, we're always just a chat away!
I find Omnisend incredibly easy to use for managing my email list, and I couldn’t be happier with their service! Recently I had an issue, and their support team was absolutely amazing. They responded immediately, asked all the right questions, explained what would happen next, kept me updated on the progress, and resolved the issue efficiently. All of this was done in such a pleasant and friendly manner, which made the whole experience stress-free. I’m so glad to be with Omnisend – highly recommend!
Effortless emails, speedy support, and stress-free problem-solving? That’s the dream we aim to deliver! We’re so happy you’re enjoying the ride with us — thank you for making our day with your kind words!
Maria was amazing with her help in helping with some issues we had, and got it all up and running with us super fast and easy!
Top support and a great email marketing platform!
Fast, easy, and problem-free — that’s exactly what we aim for! 🚀 Maria will be so happy to hear she made a difference. Thanks for the kind words and for being part of our Omnisend family!
The support I received was absolutely amazing! They responded quickly and took the time to thoroughly address my issue. Their professionalism, patience, and kindness truly stood out, making the entire experience seamless. I couldn't be more grateful for their help!
Now that’s what we love to hear! 🙌 Quick, thorough, and kind support is exactly what we aim for, and we’re so glad we could make your experience seamless. Your gratitude means the world to us — if you ever need anything else, we’re just a message away!
Had some great support today from Saleh in the online chat helping me through verification and setting up of DNS records - which is way over my technical capabilities!
He explained everything very well and managed to get the problem sorted, and I was very grateful and impressed.
DNS records can definitely feel like a puzzle with a few too many pieces, but we're thrilled to hear that Saleh helped make everything click into place! Clear explanations and smooth setups are what we aim for, and it’s great to know you felt supported along the way. Thanks for your kind words — we appreciate you!
Excellent service! Super fast and very friendly. Thank you!!
Appreciate the kind words! Fast, friendly, and always here when you need us — just the way it should be! 😊
We just switched over from Privy to Omnisend and so far the customer support has been INCREDIBLE! I've had all my questions answered within a few minutes. Mathias in particular has been amazing!
Your comment sounds like a success story in the making! 🎉 We’re thrilled that Mathías and our team could make your transition so easy. Keep those questions coming, we’ve got you covered!
I did not have access to my account anymore but Mariia was very king, understanding and helpful in my situation. Glad to deal with her
Losing access to an account can be a headache, but we're so glad Mariia was there to turn it into a smooth and stress-free experience! 😊 She’ll be happy to hear your kind words. Thanks for sharing!