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Saleh was the best! he was extremely kind, patient and helpful. I haven't experienced anyone help out quite as much as Saleh did. He 100% needs to be recognized for this as he saved omnisend a customer since we were exploring other options to find what we needed. Saleh let me know that I can get it done with omnisend.
Hello there,
Thank you for your glowing review! We're thrilled to hear about your exceptional experience with Saleh. His dedication to providing kind, patient, and helpful support is exactly what we strive for. It’s wonderful to know that his efforts have reinforced your decision to stay with Omnisend. We will certainly recognize Saleh for his outstanding service.
Thank you for sticking with us, and if you need any further assistance or have more questions, we're always here to help!
I like this app a lot, and I am deeply thankful for support teams for their help, especially Johnny and Dilara, who was on my case. Super quickly and very professional. Thank You, guys a lot!
Thanks a lot for the awesome feedback! Johnny and Dilara will be doing a happy dance knowing their support helped you. We’ve got your back, anytime you need it, just give us a shout!
ABSOLUTELY, POSITIVELY, THE BEST EMAIL/SMS PLATFORM OUT THERE! KLAVIYO CAN SUCC IT!
The pricing at Omnisend is amazing, their 24-hr live support is stellar, and the deep, deep integration with Shopify is amazing. So happy to have found Omnisend. Klaviyo was literally burning our money and kept raising their prices, and provided worse and worse service.
I am so happy we made the switch. You will too!
Did you just become our favorite person? Yes. Yes, you did! 😄 We’re so thrilled you’re loving Omnisend and that the switch has been such a positive experience for you. Thanks for the amazing review, and if you ever need anything, our 24/7 support is always here for you!
Customer support from Omnisend (especially from Saleh) was excellent. Always ready with the best answers and help to streamline the process! Thank you very much!
Thanks a ton for the awesome review! We’re so glad Saleh could provide the answers and support you needed. We’ll make sure he sees this, he’ll be thrilled!
Lucasgift has established its email marketing and review collection infrastructure with Omnisend app and we want to admire this long term business partnership with a Success Story blogpost.
Lucasgift is a new marketplace for Handmade and Personalized gift items and provides only carefully crafted items from select sellers. Categories include: Jewelry, accessories, home décor and furniture, toys, and more as new sellers join us. In this journey, we are sure that Omnisend will always be with us!
Thanks so much, Lucasgift! We’re grateful to play a role in your mission to bring handmade and personalized treasures to the world. Here’s to more shared success and celebrating every step along the way!
The way i was helped by Maria to set up automated welcoming mail and DNS settings in my shopify was incredible! step by step and patiently I was helped through the whole process. This app has amazing feautures and I'm so ready to use and discover them all ! big ups to Omnisend and MARIA !
Thanks for the shout-out! Maria’s step-by-step guide is pretty much a VIP tour of Omnisend. We're thrilled you're ready to dive into all the features – just don’t blame us if you end up hooked! Big ups right back at you, and here’s to smooth automations and many welcoming emails ahead!
I was with omnisfied when I first started my business about 4 years ago. I left because the price got a little too high for my business. However I never forgot about omnisend so I came back and I'm glad to be back. The price is better & They have this new feature that allows you to delete invalid, spam, & voided emails that I love that's the main reason I left my last email marketing provider. So far everything is good.
Hello there,
Thank you for sharing your experience! We're delighted to have you back with Omnisend. It's great to hear that you're enjoying the new features and finding the pricing more suitable for your business now.
If you ever need assistance, our support team is here to help!
Kayque has been very helpful, im not very savvy when it comes to online marketing and the back end of my website, but he was able to assist me step by step to get what I needed done.
Hello there,
Thank you for sharing your experience! We're glad to hear that Kayque was able to assist you step by step, making the process easier for you.
If you have any more questions or need further assistance, we're just a message away. Here to help anytime!
Omnisend has been a great pal to all the stores I have created so far and also the ones I will create in the future.
It simply has all the features you would want to need, and the price is reasonably firm, unlike other competitors who might pump a little more for the same things.
One thing is for sure though, I'm really happy with the chat support, which always offers me good solutions to solve my problems, plus, is available at almost any time. A special mention to Didem who assisted me in my most recent case and who convinced me to write this positive review. Thank you :)
Hello there,
Thank you for your thoughtful review and for choosing Omnisend as your trusted partner across multiple stores! We're thrilled to hear that you find our platform comprehensive and reasonably priced compared to competitors. It's fantastic to know that our chat support has consistently provided you with effective solutions and that Didem's assistance was particularly notable in your recent experience. We appreciate your special mention and the positive feedback.
We're here to continue supporting your current and future stores whenever you need us. Thank you for your trust and support!
Customer service is prompt and thorough. I worked with Saleh who dug into my issue and helped me to resolve within a relatively short time. Tutorials are excellent as well for new users.
Hello there,
Thank you for your review! We're pleased to hear that Saleh provided prompt and thorough service, helping you resolve your issue quickly. It's great to know that our tutorials are also helpful for new users. We strive to ensure a supportive experience for all our customers, and we're glad to hear that you're benefiting from our resources.
If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!