Omnisend Email Marketing & SMS , 5.705 anmeldelser
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Expensive or unexpected costs when downgrading to another plan they still charge you for. Thanks, Omnisend but switching to another marketing email allows you to set up SMS marketing without asking a lot of questions or hidden costs like Omnisend
stay away from this app.
After you put your credit card, there is no way to get rid of it.
You can not uninstall. After you install it, there is no way to uninstall.
So, just stay away !
They just inform you the price is bigger, and there is nothing you can do. Paymnets will be made automatically.
Hello!
Thank you for taking the time to share your feedback with us! We truly value your input and want to ensure a positive experience for all our users. Here are some insights to address your concerns:
Omnisend can be easily uninstalled following Shopify's standard procedure. Head to your Shopify admin, go to Settings > Apps and sales channels, click on Omnisend, and simply select "Uninstall app." It's as simple as that!
We also want to assure you that users can effortlessly cancel their subscriptions and remove payment data anytime. Just refer to our knowledge base for step-by-step instructions, or reach out to our support team. We're here to assist you with a smile!
Lastly, the automatic adjustments based on list size are transparently communicated in our terms of use and knowledge base. We believe in openness and making sure our users have all the necessary details about our pricing structure.
If you have any questions or need assistance, our Support Team is available 24/7 through in-app chat or via email at support@omnisend.com. We're here to help and wish you a fantastic day ahead!
Karine was a great help and so far the app has been amazing!
Customer service team is always quick to respond and very helpful. Worked with Luiz today and he got me what I needed right away
Amazing. Baren is always so helpful and make everything easier for me.
Intuitive interface, smooth process, never had a problem. Great support is a plus!
Had a wonderful experience with Maria. She helped me set up a Zapier automation with helpful instruction via chat. Highly recommend! They are great for emails and support is terrific!
Diego has been incredibly helpful and solved all my issues. He has not only been professional and kind but also very patient with all my endless questions. He helped to integrate our domain into Omnisend so our marketing email doesn't go to Spam when sent. I could not be more grateful for his help and time. Diego made sure to go beyond and above to make sure everything was sorted out for my email campaign. His great service and attention made my experience with Omnisend's customer service excellent and smooth. Muchas gracias Diego!
good team fast support and overall good email marketing app. thanks Beran for the help
Super responsive and helpful customer service to help me get started. They even send me video instruction! Thank you