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Excellent software because it is based on usage not contacts. Most of these were all based on contacts and when you dont send out many emails but once or twice a month, it got really pricy. I believe in emails but I also believe that our open rate is high because we dont constantly blast people. Great software because it also plugs into many other platforms like Zapier and specially smile.io.
This is a great product, adds professional touch to your campaign. Had some trouble using it on iOS but works fine with windows, chrome
You need this app on your store, if simplified all the busiest details of sending email to clients.
brilliant and easy to use. easy to create campaigns and customer service is very efficient.
Extremely easy to use! The templates are fantastic and Omnisend walk you through the whole process. No tutorial videos were needed. Thank You!
Great experience i had in my past work so now i have added it to my own store,, it is easy and fun to use... you can get many sleeping shoppers back
I have just installed this app, but am very happy with it so far and with the customer support, which is great! Agustin managed to rapidly answer my concerns and helped me sort out things easily.
Beyond angry at this moment. I had this app loaded into my Shopify store and had added all my contacts a few years ago from multiple sources, with much difficulty, and because I was mostly brick and mortar had not used them for some time. although I was able to go in there and tool around not so long ago. Yesterday I tried to log into my account to create a campaign and found they had deleted my account along with the carefully collected and edited contacts, that also had been unsubscribed if needed etc. I received no courtesy emails letting me know they were doing this, was not given the opportunity to confirm my I wanted to keep my account, or access my lists before they did this. It may be a good app but I am moving on, not feeling the love at all after this, it has set me back days on launching a campaign, as I am now forced to start from scratch.
We are upset to hear you are in this situation.
As per our terms of use, we delete the inactive accounts after four months due to data protection. We can see on our end that you last logged in into this account in July 2019.
Omnisend has improved a lot since 2019! We introduced many new great features, like an improved SMS channel, the new Automation Editor, splits in automation to target your customers, advanced segmentation, and a lot more.
To continue with Omnisend, we recommend creating a new account. We automatically sync contacts from Shopify, so we will have you covered here. And the support team is ready to help you import all of the contacts as well as recreate your templates and automation workflows.
I had issues with verifying one of my emails and customer support was super fast and helpful in helping me resolve the issue. I highly recommend!
Muy fácil de usar, super intuitiva y completa! Los diseños en los mails quedan muy bien, un 10 :) Lástima que no se pueda quitar su publicidad.