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As always, Luiz, the savior! This guy help me always that I need. I like being helped by him, because he solves problems quickly and is always very helpful. Sucesso, bro.
Hello there,
Thank you for your feedback! We're thrilled to hear that Luiz has consistently been a reliable source of assistance for you. We're glad to know that he solves problems quickly and is always helpful.
If you need further assistance in the future, don't hesitate to reach out. We're here to help!
I got this app because I was hoping it would offer real time reup reminder emails for consumables ( you should need another about now), sent at precise periods following purchase. (I was offered custom programming options for this running in the lots of hundreds of dollars.) It can. It does. But after learning how to do batch files in DOS 3.3 some 40 years ago my computer skills have waned. Thus, it was frustrating learning how to get this wrench to fit my socket. The support department, including Karine, Deniz, Kayque, Beran, and perhaps a few more, were more than up to the task. Once I got them to understand what means step-by-step instructions I was off and running.
So far, this app has been easy to use and works well. The only problem I had was getting the DKIM to verify with my email. Karine in customer service was very helpful!! In just a couple of minutes my issue was resolved. She was very friendly and knowledgeable!! Thanks Karine!
Baarath was more than helpful when I was having problems sending an individual email. The service was prompt and efficient. I have no hesitation in using the support service again. Thanks for all your assistance it was very much appreciated.
I had to move my store from ecwid to shopify as ecwid couldn't provide what I was wanting- I was able to move over my Onmisend to Shopify without loosing any of my set up or email subscribers. Was super easy!!! Very happy!
Hello there,
Thank you for sharing your positive experience! We're thrilled to hear that you were able to seamlessly move your store to Shopify and transfer your Omnisend setup and email subscribers without any issues. Making transitions smooth and hassle-free is our goal, and we're delighted that you found the process super easy.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
Beran from Omnisend provided incredible support and guidance on the queries I had. Appreciate Omnisend's support team and the great lengths they go to support their customers.
Dilara is awesome!! She's a huge help.
Hello there,
Thank you for your feedback! We're delighted to hear that Dilara provided you with awesome assistance. We strive to offer exemplary service, and we're thrilled that Dilara's support was helpful to you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
The support on Omni send is crazy good and so are the Email flows, templates, sms, notifications, ect. ITS ENDLESS.
Hello there,
Thank you for your feedback! We're thrilled to hear that you're impressed with the support and features offered by Omnisend. We strive to provide an extensive range of tools to meet your marketing needs.
If you have any questions or need assistance making the most of our platform, feel free to reach out. We're here to help you succeed!
Highly recommend Omnisend, it's easy to use and the help team are fantastic. The templates are great and easy to use. The automations are straight forward too.
Diego has been incredibly helpful and solved all my issues. He has not only been professional and kind but also very patient with all my endless questions. He helped to integrate our domain into Omnisend so our marketing email doesn't go to Spam when sent. I could not be more grateful for his help and time. Diego made sure to go beyond and above to make sure everything was sorted out for my email campaign. His great service and attention made my experience with Omnisend's customer service excellent and smooth. Muchas gracias Diego!