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Best app for email and SMS marketing, almost bug free and reasonable pricing. Also very easy to use. I switched from the other app which has a lot of bugs and I'm so glad that I switched. The customer service especially Dilara is very helpful and easy to communicate with.
Olesia has been so helpful and so quick to respond to all my questions. Very grateful to have such great support!
Excelent
Hello there,
Thank you for your review! We're thrilled to hear that you find our service excellent.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Baarath was extremely helpful and nice, 10/10 customer service!
Thank You Baarath for your help :)
Amazing customer service, and an easy to implement fix!
Luiz was very helpful and patient and aswered all my questions.
At first, the support team was not that useful then I was transferred to Agustin and he solved all my problems very quickly. Would recommend.
Great service. Sanya was very helpful. Issue solved in 10 minutes.
Changed the plan and increased my tier fee automaticly but without any notification! I have paid more and they refuse to give me the refund!
Hello there!
Thanks for taking the time to leave a review!
We understand that changes in pricing can be unexpected, therefore we made an effort to notify our customers in advance so that they could make informed decisions regarding their subscriptions. As we can see, you were in touch with our Support team where they clarified the situation and offered their assistance. Our support representative has already reached out to you with more details on this matter.
If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Thank you for making a difference!