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Very useful! great tool for any business.
thanks again for this great app every things going great.
I'm just getting started with the app and so far the customer support is outstanding. Thank you Support Team
I don't get surprised that often, however, on this occasion, with Omnisend, I was blown away. After experiencing the opposition products and services I was starting to believe what I wanted to achieve was impossible. So we took a leap of faith with Omnisend. So please we did. Not only is the product superior to the competitors the support staff of Baarath & Olesia are next level. Concise with advice and really quick to respond. Congratulations!
Good app! Easy to use and set up email flows. Supportive customer service when you have questions. Baarath and Luiz are very helpful!
Andivia Beauty
I was excited to start with this app. I saw all the great reviews. So far, I have been unimpressed. It is not dummy-proof. I didn't know where to start to get setup. I fumble around for hours. Customer Service pointed me to over one hundred articles. All I need is one good article. Thank you. Finally, I made some progress in learning the app. I was making my first email campaign when I found out that Customer Service had no clue regarding the logo and picture dimensions of the templates. I thought. You must be kidding me. I would have to sit and figure out on PhotoShop what the sizes should be for the apps template. Should I make the sizes for the logo 150x150px, 1600x745px, 550x300px and so on. What app doesn't know its sizes for examples given so that you could just plug in your pics at the recommended sizes for templates. I must rate this app a 1 star so far
Hi,
Sincerely sorry you are feeling this way... Starter guides is definitely an area where we can improve, so we are already working on those! Thank you so much for your honest feedback, we will make sure it reaches the relevant product and support teams.
Customer Succes Team
So far, I really like this. I'm trying the free trial, but the results seem good. Thanks
I used to try to use klavio but it just gave me headaches honestly, with omnisend thigs where a lot more smooth and now i am actually starting to send email campaigns after just 1 day of setup. App is looking good!
Thank you for your review. We are happy you like Omnisend, we have a lot of new things to offer, like different channels for your marketing communication - use SMS, Facebook Messenger, Push notifications, Whatsapp and more to send messages to your customers. So feel free to reach out in case you need any help with the setup.
Excited to use this app! I love the features and would recommend it to others!
I really enjoy this app but I like the customer service even more. I submitted a question about trouble I was having setting up a new welcome series automation, and Kristina from Omnisend not only responded quickly, she gave a lot of detail when helping me navigate the site. She explained the reasoning behind each step so I could set up new automations in the future on my own in the future. After working with her, I felt more confident in navigating email marketing on this app. She AMAZING! Thanks, Kristina.