Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
23. April 2024

It's clear and easy to use. Helps a lot on the efficient marketing. And thanks Baarath for helping me on the domain setting and other issues. I will recommend to other store owner.

Loopidoo
China
26 tage mit der App
Omnisend hat geantwortet 25. April 2024

Hello there,

Thank you for your positive feedback! We're glad to hear that Omnisend has been helpful for your marketing needs. Our goal is to provide a user-friendly experience, and we're pleased that you found it clear and easy to use. Our support team, is always here to assist you with any questions or issues you may have. Your recommendation means a lot to us, and we're grateful for your support.

If you ever need further assistance, feel free to reach out.

6. Februar 2024

Easy to use and a much more affordable option than some of the others I looked at. Their help chat is top notch.

Makit Takit
Vereinigte Staaten
Mehr als 4 jahre mit der App
15. April 2024

Thank you for your help today Luiz on helping with my landing page! Really appreciate it!

Neicey's Jewels
Vereinigtes Königreich
3 monate mit der App
Omnisend hat geantwortet 18. April 2024

Hi there,

Thank you for your feedback! We're delighted to hear that Luiz was able to assist you with your landing page. Providing excellent support is always our priority. If you have any more questions or need further assistance, don't hesitate to reach out.

We're here to help!

17. März 2024

Great app, the integration is smooth, the mail setup is easy, and the support (thank you Dilara!) always helps. Recommend.

GalactiZen
Israel
Etwa ein monat mit der App
Bearbeitet am 30. März 2024

After using this for a while we decided to delete the app

Some support team is great in understanding your questions then address them directly, most others do not have a clue - they kept sending emails asking for more information which is already provided

Vshine Silk and Shine
Vereinigtes Königreich
7 monate mit der App
Omnisend hat geantwortet 1. April 2024

Hi there,

We genuinely regret to learn about your recent experience. It seems some of our support team members may have missed the mark on this occasion, and that's not what we strive for. We're dedicated to ensuring a seamless experience for our users, so it's disheartening to hear we fell short.
Our senior support representative has reached out to gain further insight into the issues you encountered. Please feel free to connect with them via chat.
Your feedback is invaluable, and we're committed to enhancing our support process based on it. Thank you for taking the time to share your thoughts with us!

16. Februar 2024

I am extremely impressed with Omnisend, even though I'm a website designer I have no experience with Shopify, so this is my first Shopify store. I was really dreading the back-end stuff like email automations, but setting up Omnisend was sooo easy! It took me literally less than an hour to configure and design every workflow and automation emails, which look amazing!

I also had a positive experience with the support team member called Kayque, I used the live chat at like 1 am and was given advice within 5 mins. He also checked up on me the next day to make sure I was good, which is probably the first time that has happened with any service. So overall super impressed with Omnisend, and I'm very comfortable with interface already, looking forward to growing my business with Omnisend.

Local Puzzle
Vereinigtes Königreich
9 tage mit der App
27. Februar 2024

Beran helped me out massively with my segmentation. Superb service! He recorded a loom video showing me how and quickly resolved my challenge!

Ketogenic Supplies
Australien
Etwa ein jahr mit der App
15. Februar 2024

Omnisend has been a great app and the customer service from Agustin was fantastic in helping me get the requirements done for the February 2024 email marketing update. I've setup Shopify sites for other businesses in the past and always suggest they use Omnisend. I highly recommend!

The Equestrian Studio
Vereinigte Staaten
2 monate mit der App
1. Februar 2024

Customer service was super helpful and got my problem corrected quickly! Thank you!!

Landon Tate Boutique
Vereinigte Staaten
Fast 2 jahre mit der App
25. April 2024

Great support. Got connected with Karine. She was able to identify and resolve my concern quickly.

Be and beauty
Vereinigte Arabische Emirate
8 monate mit der App
Omnisend hat geantwortet 2. Mai 2024

Hello there,

Thank you for sharing your experience! We're glad to hear that you received great support and that our agent was able to quickly identify and resolve your concern. Providing efficient solutions is our priority, and we're pleased that Karine could assist you effectively.

If you have any more questions or need further assistance, feel free to reach out. We're here to help!