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I had an issue that required customer support, and even though I was upset they were patient, friendly, and helpful. They were very fast with responses too, with multiple people jumping in to help me out so the issue could get resolved quickly. Would definitely recommend them!
A well deserved 5-star review! Polina was AWESOME and made the experience a simple and easy process of troubleshooting and resolving the issue for me. I am thoroughly impressed and appreciative of the way this was handled!!!
Love it, this makes it easy to send emails to customers and helped me figure out how to set up domain email.
Great service! I had problems with embedded email sign up bar, Baarath solved my problem in no time, Thank you !
I really love using Omnisend, it's very easy to understand and has many great included benefits for free. The support is great, and both Luiz and Deniz were SO quick to help, positive, and thorough. <3 I really appreciate the help from their team.
Great app! easy to use, I highly recommended.
We made the change to Omnisend from Klaviyo when Klaviyo jacked up their pricing last year. Omnisend's feature set is not quite as robust but they do keep updating it and the chat support is much better and quicker than Klaviyo at half the price. Today, Salma and Adres helped me but every rep has been great. We're happy with the switch.
The helpline is quick and helpful making it easy for a first time user to get comfortable with this app! Deniz, Thank you!
Great customer service and really delivers what they promise regarding what the program offers. Easy to use and great templates
The navigation is easy to follow, it was very helpful, the basic video tutorial is very helpful and with clarity