Omnisend Email Marketing & SMS

I installed this app and I'm using the free version which is more than enough to get started with all the basic marketing needs! Awesome UI, great customer service... Much better than MailChimp in my opinion!
Great job guys :)

I left Klaviyo because it was too complicated and expensive. Omnisend has simplified the somewhat arduous task of being successful at email campaigns and presents it in a seamless package that works perfectly inside of Shopify. I’m extremely pleased with the templates and ease of use.

So far, so good! I just sent my first campaign and setting up the segments was sooo much easier using Omnisend than when I attempted it without it. I have tried to categorize my site visitors, customers, subscribers before and it was just too confusing. But I was able to accomplish the task so much faster with this app.

Diego, you're the best! Thanks for always assisting in such a fast professional manner! Omnisend is great!

I just started using Omnisend and I already love it!
I think this is a beginning of long-lasting partnership.
Kudos to the whole team!

Karine was professional, polite and patient with me to guide me to a solution!! She was efficient in understanding my challenge.

Omnisend has been great so far. It's easy to build forms and emails that match my site, and they have worked flawlessly and integrated perfectly with Shopify. All on a free plan - awesome for a brand new small business!

I have all the functions I want
Will choose to upgrade in the future

Kristina from the Omnisend team was incredibly helpful with getting some automation flows fixed on my new store. Really glad to be using this platform!

**Update 06/25/2020 -- 5 star**

After placing the review up and talking directly to support, my issue was resolved. Happy to see that they helped and hope in the future for better operations moving forward.

**Original review below -- 1 star**

I am quite frustrated as a new user to this app. We had a very old mailing list that was filled with a bunch of emails that were registered clearly by bad actors (john.smith@test.com etc) so we ended up failing the criteria to send out our first campaign. This campaign is really important for us to get out right now because of the deal for Father's Day.

We understand it was our fault for the fail so we took the necessary actions they told us we needed to do to get the campaign flagged as correct. Once you fix the problem, your feed "must be submitted" to support for them to I guess manually review?! Okay, that's fine I guess since we made the mistake. The automated message for the review says they will "get back to you within 24 hours". We are now going on 26 hours and no change! We cannot wait much longer to send the campaign because the deal will end in just a few days.

I am beyond annoyed there is no way to talk to support about this because they don't provide any means to chat with support if problems arise. They have taken my money for the month. I have spent the $60+ it took to cleanse my feed. And I am still being penalized. Outrageous. Especially when it only took an automated process to flag my feed as bad. But it doesn't take an automated process to flag my feed back as good?