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Great app, lets you track who opened your emails, build campaigns etc. Very easy to use and build a pretty great looking newsletter easily. Highly recommended!!
I highly recommend this product. It's user friendly and you pay for the volume you need. Had a few questions that Agustin from their support team handled with top quality!
I've tried some other email marketing tools, especially the ones that are automatically available in a Shopify account, but most of them were too hard to understand and get used to. I settled on Omnisend, since I had a professional recommendation, and it's super easy to use. Unfortunately, there are some features that cannot be customised, such as automatic response emails that are part of the system and not necessarily part of your own automations. But other than that, I have no complaints! The customer support, which is a BIG selling point to me, is fantastic! I was lucky enough to be helped by Salma, who was quick to respond and really gave me reassuring responses and helpful resources. She was honest about the point mentioned above, and I really appreciated that. I can definitely recommend this app based on convenience, ease of use, easy integration, and excellent customer support.
Howdy and thank you for the kind words about Omnisend! We're thrilled to hear you chose our platform and loved it!
We're so glad our customer support, especially Salma, wowed you. We'll make sure she gets a gold star for being quick, honest, and helpful. Support is something take pride in, therefore rest assured, you'll get the same level of assistanse whenever you're in need.
We apologize for the automated messages customisation limitations. This is something we'll take seriously and make sure to improve in the future.
Thanks for the glowing review, it made our day. We'll keep up the good work and continue to serve you with a smile.
If you need anything else, give us a shout. We're here to help and make your email marketing journey a breeze!
Cheers!
What a brilliant tool. Incredibly intuitive to use and offers great functionality. Thank you for making our lives easier and our email marketing slick and professional.
Nikola from Omnisend helped in setting up an automation correctly when I knew there was an issue with it. Overall I've found Omnisend a very intuitive and easy to use email system, perfect for our emerging brand.
Super helpful and super friendly customer service from Karine. Thank you so much for sorting my problem so quickly!
So far it worked great for a free service! We have 20k subscribers so far so we can send out 5 a month which seems perfect for not over throttling our users. Hopefully more will be implemented theme wise as sticking to their current themes are sort of lack luster but get the point across. Of course it seems still in development so 5 outta 5 from us over here!
Also the whole be able to pick what product you want to promote is a freaking time saver and a half! Thank you.
Luiz was fantastic with support. I had a question and it was answered promptly and fixed my issue! Great app and support!
Good App , Great customer support very responsive. Baarath was kind and swift to notice my mistake .
Very helpful and appreciated the quick response to questions. Got the answer to my question, as well as an addition video link to help going forward.