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Worked a lot better than the chimp app. Easier to use, and I got some sales! Thanks!
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I dont like to be negative and like to give everything a shot. This is not a very user friendly App. Couldnt even send out a mass email without getting my account suspended. After cleaning it the first time. I had to do it again for another mass email. Thye claim my contact bounce back was two high. The process is long to to get back up and running. Customer service is slow and lacks detailed instructions. Spent a week of downtime in trying to figure this out. Not a good system and not sure why there are so many 5 star reviews. It's a headache.
I appreciate a response but its kinda to little to late. Which demonstrates the issue that you guys think just because you can throw a link and some instructions to someone and leave them to figure it out on their own. Hence, after over 43 emails back and forth one of your reps had offered to take care of the issue herself.
Sorry to hear your experience did not turn out as expected.
Your sending was temporarily paused because the system detected some inactive emails on your contact list. Xenia is waiting for you to grant her access to your account, and she will be able to assist you with the list cleaning. Once your contact list is polished, we will resume the sending. Segmenting inactive contacts will ensure you great deliverability results going forwards! Detailed guide in segmenting inactive contacts in your account is below:
https://support.omnisend.com/en/articles/1061868-segmenting-inactive-contacts
Happy to say that the Omnisend team has help with a few issues I had with the app. I'm also happy to change my review to 5 stars. This literally is the greatest email marking app for ecommerce. For the price of $16 per month, you get to customize your templates with a ton of features that is provided in the app. It definitely takes time getting use to but you will eventually get the hang of it. I have tried over 30 different email marketing apps and you can't compare the price and features that Omnisends provides. This app is also for beginners as well.
There are a few things I wish the app can have like prefilled templates for the holidays.
Overall it's a great app.
Just sent my first campaign using this app. so far am so pleased with it. i will wait to see how many email will land into the actual inbox, hopefully none will go to junk.
Very easy to use and have all the necessary features for my store's e-mail marketing needs! I'm impressed!
I really found it very simple to use. Templates for campaign are straight forward and very flexible,
Deniz is the best! Helped me with automations and was so efficient and quick! Omnisend is super easy to use, highly recommend.
Olesia is a rockstar, thanks for all your support in getting me up and running with using Omnisend for my store!
Simple UI & UX. Amazing team, supports you 24/7. Goof thing is they are working & improving things in Omnisend. Hopefully they will take it to new heights.
Salma was helpful, fun and on point! I had two questions that got resolved quickly and easily. Appreciate the stellar service and communication.