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Awesome tool for newsletters. Easy to understand and use it. I have used it for the first time, and I was surprised, how really everything is simple. One word- PERFECT app.
Terrible Customer Service, Delivery rates are below 2%, a huge drop since we moved from Mailchimp, but Omnisend are still happy to take US$500 per month for just storing our emails.
A lot of emails from Omnisend are auto marked as Spam by google, even emails we were receiving to our own email were regularly marked as Spam, definitely not an advert you want attached to your emails.
Omnisend let us know after we followed up with this issue, that they have a better server for other clients, and now they would move it to this where we would see immediate improvements. However too late for us.
It seems from all the 5 star reviews they capture, people are just as excited as we were about all the extras when first signing up, however these emails rarely get into customers inboxes. This 1 star review I am leaving was also a 5 star review up until now!
A huge disappointment, and their poor customer service management to rectify the issue shows what the Omnisend Brand really is, worthless.
Shocking - Folks do yourself a favour, try Klavyio, or check out Dot Digital for a Demo.
In the short term we used Mailerlite, and the immediate uplift in open/deliverability rates has increased massively, as well as our sales from Campaigns.
We were just thrilled by your review, thank you so much for taking the time to share it. Our teams are working on new features every day, we already offer the unique omnichannel experience for our customers and a lot more good is about to come! Thank you for trusting Omnisend, in case you need any help our Support Team is available 24/7.
Customer Success Team
Was working to set up my automated emails and ran into an issue because I had not fully set up my account info. So I reached out for help. The response was friendly, fast & accurate! Can't ask for much more!
This app has been a useful tool for our marketing.
I'm glad I picked Omnisend to help me create the Newsletter I wanted to send to my customers. Initially, I felt like I had no clue how to do it, but Omnisend made it soooo easy to create exactly what I wanted. I will continue to use it for other emails as well. Thank you
Great application, it´s helping me a lot with my clients!!!
What a way to jump start my website.
Thank you for being there for the little guy!
Awesome email marketing app for those that want an easy to use way to set up email flows to your customers.
Need to use this app still, but the design aspect is really nice! Will give feedback at a later stage again! Thank you
This app is definitely going to be a big player in this field. Very user-friendly and easy to edit and create a campaign. I Also like the security verification for my customers. Love it