Omnisend Email Marketing & SMS

So far it has been a great experience.
The support team is super helpful and quick to solve any problem!

Great software. It has already paid for itself many times over!

So far so good - support staff is quick to help

Yana was extremely patient and even more so helpful in showing me the ropes with their great email software. Their features are robust, the backend is very intuitive and easy to use especially for a beginner like me.

Update: i cancelled my paid plan with soundest in mid december 2016, double checked 3 times to be sure the billing was stopped and was reassured by Veronika each time that it was handled, then was still charged. i contacted them for a refund about 25 days ago and they promised it would be processed immediately, but they still haven't done it.
my take: the only really good thing about this app is the product picker and auto update emails to customers, the java script and cookies they use are very aggressive and slow your page load by about 50%.. The links you make in their emails are routed through soundest, so the initial url your customers get is not your actual website. i think that they use your info for creating data that they sell, but not sure. most of the emails you send will go to the spam folder because they don't come from your address.
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previous: there is a problem with the "from" field that causes emails sent out to go to SPAM folder.
the "from" looks like this: : you=yourdomain.com@soundest.email on behalf of you @yourdomain.com
that, my friends, is causing most of the emails you pay for the program to make and be sent GO DIRECTLY INTO THE SPAM FOLDER because they are not sent from my actual email address. They asked for an additional $59 to change that so its actually your email address. otherwise, the functionality is good, but too many cookies used for tracking your users. customer service is good, and templates are ok. nice feature that allows you to choose products from your store and insert them directly into your emails.

Great App.
Looking forward to growing my email list with soundest Help

Awesome App, easy to use! worth the money.

I used this app to help me for the first time experience was good i really enjoy using it thank you

just starting out, but very simple platform. Very easy and looking forward to seeing how this effects our bottom line.

I had so many problems with Klaviyo and my new subscribers not receiving any welcome emails...and I lost so many sales....so, I made the switch! And BOOM, Omnisend had it working within 20 mins, with their 24/7 support. Thank you so much!