Rezensionen (6.024)
Anpassen
-
Nach Bewertung
I was stuck with an issue which would've seriously halted my business but Kayque resolved it swiftly. Loving Omnisend
Hello there,
Thank you for your review! We're thrilled to hear that Kayque swiftly resolved the issue you were facing, preventing any disruptions to your business.
We're glad you're loving Omnisend, and if you ever encounter more challenges or have questions, don't hesitate to reach out. We're here to help ensure your continued success!
The app has been a great, cost-effective service for my shop so far. It's been able to resolve many use cases and their support team has been fantastic.
Thanks so much, Beran for your great and informative video Tutorials. They were very helpful.
Much appreciated.
Luiz helped us solve our issue in less than 48hours!
Great support.
This software is great, all basic functions are free, and it is very seller-friendly. When you encounter a problem, the customer service responds promptly and will help you solve the problem comprehensively, which is great. I would like to give special praise to customer service Dilara, she is really great.
Super easy to use.
Great customer support!
Matija was super helpful!
Staff is always ready to help whenever you need! Love OMNISEND
Omnisend is easy to use and the customer service is excellent!
very satisfied by Mariia's help who solved all my problems
Thanks for the great review! 😊 Mariia will be thrilled to hear she’s officially the problem-solving champion! 🏆 We’re so glad everything’s sorted out—feel free to reach out if anything else pops up!
Their "award winning" support is absolutely terrible. Their new review functionality is creating fake contacts and they have zero solutions, but charged my account for over 1,100 additional contacts that aren't real people because of how their system is processing the new reviews import.
For email marketing, the app is nice, but their support and failures with the reviews roll-out makes me want to find something else.
Hello there,
We're truly sorry to hear about your frustrating experience. It's disheartening to hear that our support didn't meet your expectations and that you encountered issues with our review functionality. We understand the importance of accurate contact management, and we're eager to address this issue promptly.
A senior agent has reached out to you with more details on the solution we've provided. We genuinely value your feedback, and we're committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention, and we hope to regain your trust in our service.