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Luiz was awesome. He helped me immediately and answered all my questions. App seems to be really good so far.
Really easy to use interface and some great connectivity with Shopify ... Particularly like the unique code customer discounts. Was using MailChimp - this is so much better
Tolle App mit sehr eleganten und "cleanen" Newslettern. Mehr Vorlagen würden wir uns wünschen, damit wir die Gestaltung nicht immer zur Gänze selbst machen müssten.
Recht rascher Support, das klappt wunderbar.
Nachtrag:
Diese App wurde von uns deinstalliert. Danach wurden wir mit Mails bombardiert, Antwort auf unsere Fragen kamen jedoch nie. Erst als wir uns dann hier gemeldet haben, hat sich endlich jemand bequemt. Man hat nie Mails von uns erhalten, obwohl wir alles nachweisen können.
Wir hatten auch wochenlang Probleme mit der Aktualisierung unsere Kundendaten.
Fazit: Eigentlich eine durchaus gute App. Aber der Support ist das Wichtigste. Wenn der nicht reibungslos klappt, dann wird es enttäuschend. Wir haben keine Zeit, wochenlang hin- und herzuschreiben oder auf Antworten zu warten. Schade.
Wir glauben, dass manchmal hier Leute beim Support arbeiten, die keine Ahnung haben oder vielleicht nicht wollen.
Hello there, and thank you for taking the time to leave a review!
We are always working on creating new templates for our customers to enjoy and use, please keep in mind if you have a template that you really like, you may always save this and tweak to your liking for future emails.
As for the emails received regarding account deletion, such are expected as once the app is uninstalled, we remind customers that their account can be deleted after if this is not installed back or after 6 months of inactivity.
Our team has assured that you no longer receive such communication, as we understand how frustrating this can be.
We greatly appreciate your understanding on the matter.
If you should need any kind of assistance, please feel free to reach out to support@omnisend.com, and our team will be more than happy to assist.
We wish you and your store nothing but the best.
Have a wonderful day!
Incredible application! Automatic customer list import for Shopify and easy to use. Teaches you how to scale up your business through email! Remarkable!
Scammers. Their support agent are kidding with people.
Hello there, and thank you for taking the time to submit your feedback about Omnisend!
We're sorry to hear about your negative experience with Omnisend. We deeply value your feedback and are devoted to addressing your issues and concerns.
Regarding your request, unfortunately there was a bit of misunderstanding from one of our team members but once that was clarified, we were happy to provide you with the desired refund.
Our customer's satisfaction is very important to us, and always pledge to resolve any issues encountered.
If there is anything else we can do for you to enhance your experience or would need any further assistance, please feel free to reach out support@omnisend.com and our team will be more than happy to assist.
Have a wonderful day ahead!
THIS IS PERFECT! WAY BETTER THAN MAILCHIMP. I AM SO GLAD I DISCOVERE THIS APP! COME CHECK OUT MY STORE. WWW.DEMIR.SHOP
Loved how inuitive it was to use. The predesigned themes makes it easy for someone who doesn't love design
Love the ease of using this app. the only downfall is automation, but thankfully Shopify still has its default automation email I can use for abandoned checkouts (one day I'll pay for the feature here!) Overall, its a nice email marketing tool and is quite simple to utilize!
Hey, glad you like Omnisend, thank you for this great feedback.
Just don't miss out on our automation feature, you can do more than just abandoned cart. Our package includes welcome email, birthday email, product or even browse abandonment and a lot of complex entry/exit based automation flows to target specific customer groups. More about automation here: https://www.omnisend.com/features/automation/
Quick and Simple!
I made an attractive newsletter and it only took me about 5 minutes. It included products, a discount code, and a short description of what I am doing. I will keep using this app.
Check out my site. www.fademstudios.com and receive 55% off your entire order by using the discount code: LetGo
Proceeds will go towards creating college scholarships. Applications for this scholarship will begin on December 5th. Join our email list to stay updated on what's to come!
This is the most awesome app I've ever used.