Rezensionen (5.987)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
10. November 2020

Sorry guys, but your service just sucks and has a totally excessive pricing! Absolutely useless! You have to get every campaign going again by hand. Even the broken shopping basket standard mails hang up. 120 € to be deducted from a shop with 2000€ turnover. Outrageous! The painstakingly processed trigger mails, because they are extremely impractical to handle, were just triggered 22 times. You are not allowed to take your collected data and forms with you. There is no customer mail service? What a pity! Money and time wasting.

Rave-On!®
Deutschland
11 monate mit der App
Omnisend hat geantwortet 10. November 2020

Sorry to hear you feel this way.
Our app provides services to growing businesses; you can start on a Free plan and set up signup forms and send promotions to your audience. When you are ready, you can move to a paid plan and use advanced features, like automation, advanced segmentation, and more.
More about features and pricing here >> https://www.omnisend.com/pricing/
We invite you to reach back to support@omnisend.com to discuss the current feature set you are willing to use and find the best plan deal for you.

3. Juni 2018

Very helpful app! This app made it easy to create a beautiful newsletter and send to my existing subscribers. Has tons of other options that I still want to use. One great tool!

Survivalonthecheap
Vereinigte Staaten
13 tage mit der App
2. März 2020

I used Omnisend for over a year, pricing is great, but there is no html or css integration, no way to customize the mobile version, logos and images look oversized and there is no way to fix it. Also when enabling the 2-step verification, the confirmation button is red and there is no way to change it. Customer support replies quickly but with no solutions and prescripted answers.

Avarcas 101
Vereinigte Staaten
11 monate mit der App
Omnisend hat geantwortet 3. März 2020

Thank you for your review, your feedback is very important to us.
Our technical team has already reviewed your case, indeed this area could be improved, therefore the development team has also been involved. Katherine is reaching out to you with the results the technical team was able to get as well as with a possible workaround to get the best solution at this point. Thank you for your patience, we will resolve this.

26. Januar 2018

This is an excellent app for Shopify users. The app is easy to use and understand.

The Jem Selection
Vereinigte Staaten
13 tage mit der App
13. Februar 2019

Omnisend makes your life easier and puts everything on automation. Unlike other platforms they care about their customers and will provide you quick support.

UNQ TRENDS
Vereinigte Staaten
13 tage mit der App
19. April 2018

great product! helped us gain subscribers and create campaigns and get feedback

Game Rack Ph
Philippinen
13 tage mit der App
9. April 2018

Great app! It is amaizing for your online store.

Empire Of Impressions
Vereinigte Staaten
13 tage mit der App
27. Oktober 2023

Great app and great service, but their pricing keeps going up and up and they keep changing what you get with each package which is absolutely redicilous and where I come from is probably illegal. I will be closing my account in january

Just Calendars
Australien
Etwa ein jahr mit der App
Omnisend hat geantwortet 16. November 2023

Hi there!

Thank you for your feedback.

We checked the fees you have been charged and indeed, you have seen an increase in your monthly plan as the discount you had in your account has expired, and unfortunately we no longer manage such discount.

Please keep in mind that the pricing for your subscription, as well as the number of email credits you get, is based on the number of subscribed and non-subscribed contacts you have in your account while upgrading. You can always check the price for your contact list in our dedicated page here: https://www.omnisend.com/pricing/

To reduce costs, we recommend segmenting inactive contacts and unsubscribing them to focus and engage with your most active customers, do not worry, we have pre-built segments to assist and determine who these contacts are to help streamline the process for you.

If you should need any assistance, please feel in the liberty to reach out to support@omnisend.com, and our specialized team will be more than happy to help.

Wishing you nothing but the best.

Have a lovely day!

31. Januar 2017

Great app - great service - absolutely horrible templates

Natures Healing Crystals
Vereinigte Staaten
Etwa ein jahr mit der App
Bearbeitet am 22. Oktober 2018

I just started to use this app today to design my email I was able to do it really fast, made corrections and finally learned how to import my previous email sign- ups from Privy. Super easy all the way around. I LOVE this app!

Eliot Grey
Vereinigte Staaten
12 tage mit der App