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great overall app and easy to use once you get a hang of the workflow. Easy to customize newsletters, campaigns, and customer support is REALLY good. They helped me when I was running into some things that needed smoothing out.
I have tried other email marketing apps both for my own site and other companies and this has been by far my favorite because it does so many things and is so easy to use. Other apps do not have the same features and some of them added a lot of unused javascript on my site which was slowing it down tremendously. Karine was a huge help when I was having an issue setting something up. I was able to fix it quickly. I definitely recommend Omnisend, anything other app is just a waste of time.
Very easy to use! I was so worried I was going to mess something up but Omnisend has step by step templates that are so easy to follow my 10 year old could send emails and campaigns! I was able to add products directly from my store to my promotional email.
good app like it very much, it grows up my website and for 14 trial free it is very likely to be used by many other people
Downloaded to use for sending marketing emails. So far love the app. I can customize it a lot and tailor it how I need to more than any other app. Also has a lot of convenience factors. love it
It helped me so much gain my first sale!
The app is simple awesome and a complete solution for emailing and email marketing. Great product team Omnisend. Thanks!
I just started using the app in an effort to improve my ecommerce business. The set up seems easy and the app is very organized. I'm hoping this will result in increase of sales. I will come back later hopefully with great new about my sales.
took me a few apps to finally find one that worked well! this one was the winner its easy to use and simple enough for first time email marketing like myself
UPDATE: CONTINUES TO GLITCH.
This has beautiful templates and is a more affordable option than alternatives, but unfortunately the glitches mean you end up paying for it. It frequently stalls out and although the team gets back with a response, it does mean that you are delayed sending out emails by hours or days which is precious time for a small business owner.
Former review:
I've been really disappointed. I switched because it seemed like a great option for my small business, but the bugs they've had this week meant that I couldn't announce my shop's grand opening, I couldn't send out my two year anniversary celebration email, and I'm waiting to send out emails to customers for our soft launch! The workaround they gave me hasn't worked either. When it worked, it was great, but it's crazy to have these issues several days in a row when we rely so heavily on email marketing.
Thank you for updating your review and sharing your continued experience with our app! We appreciate your feedback and understand the frustrations caused by the ongoing glitches. We apologize for any inconvenience you have faced and want to assure you that we are actively working to resolve these issues.
Ensuring a reliable email marketing solution for your small business is paramount to us, so our development team is actively investigating the glitches to identify the root cause and improve the app usage for you.
We value your satisfaction as a customer, and we are committed to addressing your specific concerns. Our support team is available to provide personalized assistance and help you overcome any issues you might have. Please feel free to reach out to our Customer Support team for prompt assistance. We're always happy to give you a hand!