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Works really well and easy learning curve which is great!!
Makes life a lot easier, great app so far!
So far so good. Really enjoying the ease of use and complete integration with my store. Still haven't upgraded and everything I need so far is available to me. Definitely recommended!
Maria was a HUGE help in figuring out a layout issue with an email. The issue was discussed professionally and figured out quickly. Very happy. Thanks again, Maria!
Awesome app. love it so much. I've been using this app for years and recommend it to all of my friends. Great!
I have a lot of mixed feelings about Omnisend Email Marketing, and it is an app I have used for many many years.
Their platform is pretty good and relatively intuitive to use, but their charges are bad to the point where unless you're extremely attentive, it feels like a scam.
Omnisend charges by billable contact, which is not so bad. However, they also charges for nonsubscribers, who you will not be legally allowed to email. They also charge for customers with no email or phone number, who have not opted out of any email or text.
In addition, they charge for SMS contacts even if you don't have SMS enabled.
If you keep your billable contacts low by consistently thinning down your worse performing segments, this is a pretty good service. Otherwise you will find your fees hiking very very quickly.
Hello there, and thanks for sharing your thoughts on Omnisend!
We appreciate your long-standing usage of our platform and value your insights.
We understand your concerns about our billing structure, and we'd like to shed some light on our logic. We charge based on the billable contacts count, which does include non-subscribers and SMS channel subscribers. We disclose this information in detail within our Knowledge Base article, where we aim to explain it in simple language for clarity.
Regarding non-subscribed contacts, it's important to note that they may legally receive certain automated emails, such as Abandoned Cart/Checkout, Product Abandonment, Browse Abandonment, Order Follow-up, Customer Reactivation workflows, and more.
If you have specific issues with pricing or would like to explore a more suitable solution for your needs, our Support team is readily available to assist. We encourage you to reach out, and we'll do our best to address any concerns you may have. We are available 24/7 and can be reached via in-app chat or email at support@omnisend.com.
We appreciate your continued trust in Omnisend, and we remain committed to providing a platform that meets your expectations!
Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D
Honestly the easiest to use and best all-in-one crm's I've ever used. Very happy and will probably upgrade soon. Thank you
www.instantsocialgrowth.com
We needed a replacement for Mailchimp. Omnisend is a very well design product. It has excellently integration with Shopify. Getting started is very easy as it has a clearly defined process to guide one through. The various pricing scheme also makes it risk free to try and to pay a reasonable cost as you grow. Our fist campaign can be up and running in minutes. Omnisend will be part of our setup with our Shopify store. The good thing is that we can continue use Omnisend even if one day we move out of Shopify – as Shopify is getting more costly and less cost-effective.
I've just tried this app for campaign emails for the first time and it was very easy to use and looked very professional. This is going to be such a valuable addition to the management of my store. I look forward to exploring the app more fully and continuing to use it - I can't believe how simple it was! Definitely reduces the intimidation levels for a new shop owner.