Rezensionen (5.986)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
29. Juni 2024

Uygulama çalışıyor ve destek ekibin'den Deniz bey çok ilgili ve destekçi.

Pelanir
Vereinigtes Königreich
9 monate mit der App
Omnisend hat geantwortet 1. Juli 2024

Hello there,

Thank you for your review! We're delighted to hear that the app is working well and that Deniz from our support team has been attentive and supportive.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

4. März 2024

Been great so far. Customer service is prompt and resolves problem quick

Omèclat
Vereinigte Staaten
3 monate mit der App
27. Januar 2024

Amazing customer service, and an easy to implement fix!

Cassie Alexander
Vereinigte Staaten
Etwa ein jahr mit der App
16. Juni 2024

Its omni in it it is good

Diz-Dis
Australien
7 tage mit der App
Omnisend hat geantwortet 20. Juni 2024

Hello there,

Thank you for your review! We're glad to hear that you find Omnisend to be good.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

30. Januar 2024

Great service. Sanya was very helpful. Issue solved in 10 minutes.

Mia Vita™
Kanada
5 monate mit der App
31. Dezember 2023

It ain't pretty, but it works. Super good segmenting, reporting, campaigns, and automations. It's not as elegant looking as Drip, but it' actually better. I tried both, and canceled Drip. Solid.

The Subjunctives
Vereinigte Staaten
6 tage mit der App
7. Februar 2024

Thank You Baarath for your help :)

ALLRUGO
Pakistan
Mehr als 2 jahre mit der App
19. Januar 2024

So fast response and helpful for me! Thank you for the great service!

SOÉJU online store (ソージュ オンラインストア)
Japan
9 monate mit der App
28. Dezember 2023

Omnisend is the better one out there. Support are amazing too, Karine was so helpful in ensuring I had everything set up correct

Kaizen Bloc
Vereinigtes Königreich
20 tage mit der App
7. April 2024

Extremely disappointing experience with Omnisend's customer service. After waiting 30 minutes for a response, all I received was a link to an article that did not solve my problem at all. When I tried to explain that the article was not helpful, they simply ignored me. I am still here, waiting for a solution. It is unacceptable for a customer service to be so negligent and unresponsive.

CholloCursos
Spanien
12 tage mit der App
Omnisend hat geantwortet 9. April 2024

Hello there,

We're truly sorry for the frustrating experience you had with our customer service. We always aim to provide prompt and helpful support, and it's disappointing to hear that we fell short in your case.

We want to clarify that our agents typically share guided articles to help with general questions, especially those related to specific features in the email builder. However, we understand that your situation required more personalized assistance, and we apologize for any misunderstanding.

I'm pleased to inform you that a senior agent has reached out to you via chat to address your concerns directly. Please feel free to engage with them there, and they'll work diligently to find a solution for you.

Thank you for your patience and understanding.