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Always helpful when I reach out for support. Plus the follow up is first class. They always want to be sure I have received the support I need. Most of the support is just because I am still in a learning curve due to time. I am sure once I have the time to slow down and spend more time with the app it will be of great help. I can see the potential.
Update for 2/3/2024.
Just spent a good amount ...
05/22/2023 I had another positive support experience with Diego! A true professional and educator.
01/15/23 I had a concern about automation using the old email builder and what I needed to do as far as transferring to the new email builder, Diego did a great job of the show and tell and explaining how to make the transition. Again, I'm happy I chose Omnisend instead of another company.
09/26/ ...
The customer service is amazing. Kristina, thanks for assisting successfully. Great job! Great customer service
Very easy to use app and the support is very helpful. Definitely recommend to small and big businesses. Special thanks to Luiz from the support team!
Does exactly what it says on the tin! Can't complain about anything. Works flawlessly. amazing customer service and product
Omnisend replies promptly and consistently, and I've had excellent assistance from Sila. She is incredibly accommodating and helpful, making my experience smooth and enjoyable. Keep up the outstanding work.
We've been using Omnisend emails for years and they are so easy to customize. Love the drag and drop! We've just started to use more marketing tools- such as automation and forms- and have found all of the help information very easy to follow. I love that Onmisend has 24/7 chat support, too. Maria was especially helpful and patient with helping me learn new tricks and giving me links to relevant ...
Omnisend is a great little ESP for Shopify. Omnisend consistently upgrades their user experiences and provides timely support.
Great service from Luiz today. He was really helpful and knowledgable and gave me answers to my various questions. Thank you
LOVE this app!! Very user friendly and easy to navigate. When I had a problem understanding how to integrate discounts, Deniz was able to assist me without delay and came to my rescue when I needed help.
My problem was addressed and solved within about 10 minutes of my reaching out. Customer service is top-notch and I am confident that any future questions will be answered immediately.
Thank you, ...