Rezensionen (5.964)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
31. Dezember 2023

Baarath was a really big help. Thank you for having a quick replying team that are able to respond to any problem that may occur.

prophecy
Vereinigte Staaten
Etwa 14 stunden mit der App
10. Februar 2024

horrible couldn't connect to the store. customer support did not reach out to me. they say its a simple set-up but my situation was anything but simple

Shadowrks
Vereinigte Staaten
11 tage mit der App
Omnisend hat geantwortet 13. Februar 2024

Hello and thank you for taking the time to leave a review!

We're sorry to hear that you've encountered issues while connecting your store. We also noticed that you're already in touch with our Support team, and they've assisted you with store connection.

They found out that the issue is stemming from the custom theme that you're using with the store. Please reach out to the theme developer for more insights on the issue.

22. November 2023

Luiz was very helpful.
Solved all queries instantly.

Absolutely Grateful!

Pawsi Clawsi
Vereinigte Staaten
5 monate mit der App
22. Februar 2024

Great customer service!

UPSCALP
Australien
7 monate mit der App
9. Dezember 2023

People weren't wrong when they said Omnisend provides fantastic customer service. I was helped by Karine and she promptly addressed all of my questions.

Minimalistic Budget
Kanada
4 tage mit der App
19. November 2023

I have installed this APP, but I have been unable to contact the customer service staff. The customer service icon on the APP is always gray, and nothing happens after clicking it.
How can I contact customer service staff?
And I can't find any way to contact customer service staff on your official website. I'm waiting for your reply. Thank you so much.

woyaza
Vereinigtes Königreich
2 tage mit der App
Omnisend hat geantwortet 23. November 2023

Hello and thanks for taking the time to leave a review!

We appreciate your feedback and apologize for the inconvenience. We're glad you still were able to get in touch with us to report the issue. We're happy to let you know that the problem that prevented you from clicking the chat button is now resolved!

If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.

Have a good one!

29. Dezember 2023

Es una excelente plataforma para ayudarte a automatizar y generar más ventas. El soporte es también excelente, nos han ayudado en todo lo que hemos necesitado, lo recomendamos

Class Gold
Kolumbien
7 monate mit der App
30. November 2023

Customer service was excellent when I had problems setting up my marketing! Beran is the best. He walked me right on through the process taking his time. I never felt rushed. Can we request our support people? Because Beran is my guy! (SMILE)

Essentiality Collections Medical Apparel
Vereinigte Staaten
Etwa 4 stunden mit der App
13. Februar 2024

Baarath was really helpful in verifying the new DNS settings!

STUDIO LHD
Irland
29 tage mit der App
24. Januar 2024

Dilara Very patient and helpful 5 stars

Tialloyelf
Vereinigte Staaten
2 monate mit der App