Rezensionen (6.024)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
Bearbeitet am 28. März 2023

Instale la app y pude crear el formulario bien sin problemas, pero para personalizar el diseño del correo es un total desastre, modifico la frase de encabezado, o algún otro texto voy a guardar y siempre me salía un error que no especifican que es, te dan un link para buscar el error y solucionar, pero habla de todo menos del error, hable con atención y genial muy atentos, y te atienden rápidamente, pero igual no supieron solucionar o indicarme como arreglarlo.

Victorian Shop
Kolumbien
12 tage mit der App
Omnisend hat geantwortet 29. März 2023

Hello and welcome! Thank you for providing feedback!

The text formatting issue is something that you may encounter on occasion while styling your text. The error appears in the vast majority of cases after you paste the already formatted text into the field. The issue is resolved by clicking the "Review issue" button, then selecting the text from the field to which the prompt directed you, and then clicking the "clear formatting" button on our tools panel. The problem will be solved once you have completed all of these steps!

We are already looking for ways to improve the situation, and we appreciate you posting about it!

If you require any additional assistance, please contact us at support@omnisend.com. We will gladly assist you!

23. April 2020

so far so good...implementation has been great and intuitive - would highly recommend to anyone looking to increase orders

Workspace Ergonomics
Vereinigtes Königreich
Etwa 9 stunden mit der App
Bearbeitet am 8. November 2016

Unfortunately the Soundest app has left me extremely disappointed. The install did not successfully import my subscribers from Shopify (it failed to import the purchase dates which makes it useless). Support blamed shopify for the format of their output. The on-landing popup was not allowing some customers to enter their emails to retrieve a coupon which worries me a lot as I'm very concerned with my user experience. The help service - while friendly - was slow and unable to resolve the problem, so suggested I email them a full export of my customer/purchase data from my store which is something that violates countless privacy best practices not to mention shares sensitive personal information of my customers.

This app does contain some great features but is not mature enough in my experience with their trial to warrant paying the $100ish/monthy they quoted me it would cost once my Trial was over. Hopefully in the future they find a way to resolve many of the bugs and perhaps at that point I'd reconsider because it feels like they're 70% the way there, but reliability, repeatability, and automation are missing - the most important things to a store owner like myself!

Dirty Nails
Kanada
10 tage mit der App
27. Februar 2020

Like the look of this app, however, after two hours of trying to set up, I give up. Not every easy to understand for a new user and thought it could link better with your store to be more automated or you could choose what you wanted. Most need you to input a product for a campaign, what a pain. Needs to have a tutorial to help you set up each campaign the first time. just way to hard to figure out on your own

Isaboe
Neuseeland
10 tage mit der App
Omnisend hat geantwortet 3. März 2020

Sorry to hear you went through such troubles setting up.
We truly value your feedback, thank you for taking the time to write the review. The teams are already working together so we could provide improved training materials to our customers in the future for easier setup and use of our product.

1. September 2023

Switched from MailerLite to Omnisend and so far, so good. Had a little trouble in setting up (e.g. CSV file upload not working or some issues with automation set-up). But the team is on point and always here to help, quick response times. Thanks Salma for sorting out the issue with the automation for us!

portance
Deutschland
9 tage mit der App
24. November 2022

it's hard to use for beginners, But the support & help is really amazing, Maybe if they can work on their ux, it will be amazing.

Adaforher
Ägypten
11 tage mit der App
Omnisend hat geantwortet 8. Dezember 2022

Thank you for your honest feedback!

5. September 2018

I like it, very useful. I hope there are some sales.

Electro Ugs
Spanien
9 tage mit der App
21. April 2019

Very useful and efficient tool to manage email campaigns and others. I'm in trial, I don't what's the value in basic plan...

Iou-nik french clothing mind
Frankreich
9 tage mit der App
Omnisend hat geantwortet 23. April 2019

Glad you like Omnisend!
On a free plan, you will be able to use various signup forms, send email campaigns, track performance metrics in the reports section... You can find more information about pricing plans here: https://www.omnisend.com/pricing/

5. März 2019

I used the app for many days now, and it is not sending out emails to abandoned visitors. It comes with a huge opportunity cost. Support is quick and always available, but takes a lot of time to sort this. I am uninstalling the app as it comes with an opportunity cost. Guys have a plan b app

STEESTU ™ Official Store
Vereinigte Staaten
9 tage mit der App
Omnisend hat geantwortet 22. März 2019

Sincere apologies regarding the unpleasant experience you had starting out. The time it was taking us to review your issue was way too long. We have sent you an email, with possible solutions, but it seems you have not opened it yet. Send us a message to support@omnisend.com, this time we will assist you with each and every step and make sure everything is set-up correctly. We truly hope you will review your decision and will give us a second try!
Customer Success Team

30. Januar 2019

DON'T Wate your time with this, very bad service, look elsewhere for a better app. A complete waste of my time.

Fragrance202
Vereinigte Staaten
9 tage mit der App