Rezensionen (6.019)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
Bearbeitet am 10. April 2018

Giving 5 stars for easy access and navigation. Will update later after I have been able to work with program for a while.

Faeve
Vereinigte Staaten
4 minuten mit der App
9. November 2016

I just set up my first e-mail blast with Soundest and it really could not have been easier. Customizing my own theme was quick and intuitive. I would recommend this to anyone looking to get more out of their e-mail lists!

Kellys Four Plus
Vereinigte Staaten
Etwa 2 stunden mit der App
28. Januar 2020

This app has been a great source for growing my email list and sales by being able to keep in touch with customers

Crazy4Beer
Vereinigte Staaten
4 minuten mit der App
12. Mai 2014

I have been looking for something like this! HERE IT IS! GREAT!!

American Sheepdog
Vereinigte Staaten
3 minuten mit der App
9. März 2023

First time using the customer service. Had to wait 4 minutes to chat. Once online, quick and straight to to the point.

Green Olive Publications
Vereinigtes Königreich
Etwa eine stunde mit der App
Bearbeitet am 14. März 2019

do try this out and make sure you get Anastasiia for live chat to experience how customer support should NOT be done. Extracts from my live chat with her A: "I have told you that I have already asked them to stop sending" A: "You click on Send now button. What do you expect to happen?" Quite apart from that she was also completely wrong on the tech knowledge too. There was definitely something very buggy about the system and I would have loved to have worked through it with their support but then alas Anastasiia happened. I am sure there are live chats for people who like to be reprimanded by a stranger. However I question whether a mail marketing app would be the right forum. I now took time to read some reviews and interestingly the positive reviews were all posted in batches on more or less the exact same dates and use the same very similar tones whereas the one star reviews are posted on varied dates and consist of varied tones in writing.

Stella Cove
Vereinigte Staaten
Etwa eine stunde mit der App
Omnisend hat geantwortet 22. März 2019

We're sincerely sorry to see that you left feeling this way. Anastasiia's behavior was nowhere near acceptable and it was unexpected for our team as well. We can promise that the situation is handled and truly hope you will give us a chance to change your impression about our company.
Drop us a message at support@omnisend.com and we will make things right for you this time.
Customer Success Team

18. Oktober 2020

I am dubious of any app that presents a feature for you to leave a 5 star review 30 seconds after installing it.

LEP1 Customs
Vereinigte Staaten
2 minuten mit der App
2. September 2021

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unisonmen.de
China
Etwa eine stunde mit der App
11. November 2020

Your interface and choice of colour make me dizzy. They are not user friendly at all. Everything seems complicated. Anyway I'm just another user. :)

KIFFE
Malaysia
Etwa eine stunde mit der App
Omnisend hat geantwortet 13. November 2020

Thank you for your review.
It isn't very pleasant to hear you did not like our app. In case you decide to give it another try in the future, we hold onboarding webinars to walk you through our platform from start to finish, sharing tips and best practices that will help you quick-start your success with Omnisend. Link here >>
https://us02web.zoom.us/webinar/register/WN_mn5QLEsKRLiCXMMyskojiQ

5. März 2020

Terrible experience! A copycat of Mailchimp without some important features like HTML or CSS integration. Probably it’s great in automations, but what’s the need of these automation if you can create only ugly emails

MatchaBotanicals
Schweiz
Etwa eine stunde mit der App
Omnisend hat geantwortet 6. März 2020

Hello MatchaBotanicals,

Sorry you feel this way about our tool. Xenia actually reached out to you with the different ways you can use HTML block in both, campaigns and automation. Please explore and let us know if this would work for you. More, we are expanding the variations of templates you can use for your emails all the time, so more are on the way. We appreciate your feedback.