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Omnisend is very user friendly and the people who have helped me in the support chat have always given me fast, easy solutions to my questions. Karine is the best!
Update as of 1/14/24: I stand by my original review. Didem helped me figure out the upcoming domain changes and was incredibly helpful. Would've taken me 5 times as long to figure it out on my own.
Easy to use, great tool. I would definitely recommend Omnisend
I love this app because it is very user friendly!
We have tried several EDM management platforms and they've all been problematic: whether it be clumsy UI, or missing basic features, they've all been frustrating to use. Even Klaviyo is very clunky and we deleted it after a few days. We gave Omnisend a try and OH MY GOD, it is brilliant!!! Cannot recommend this app enough. Simple, usable, feature-rich, and genuinely built around the core requirements of email marketing on Shopify. Well done.
I've just done my first send with Omnisend. It's early days for me to say how good the platform is, but it seems very intuitive. I've faced a number of challenges getting up and running and have found the online chat support to be excellent. I've been in touch with various members of the support team and all have been knowledgable and have taken ownership of problems if they have been unable to resolve them immediately. Olesia and Sila have been particularly helpful.
I used it to create my first newsletter for my shop it was super easy and I loved how I could easily use my own photos and edit the newsletter to tailor it to my style.
I just used this app to send my first e-mail campaign. Process is really easy and friendly. Great App.
amazing app, and amazing support! at the start i didnt understand how to use it, but after i try to use the support messenger, fast i got help and now i love it
Good app - helpful team. Thanks, Joy for helping me out on a Friday afternoon, to resolve an issue before the weekend!
We love this platform! It's so user friendly and allows us to create fresh looking campaigns with ease. Highly recommend!