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Best customer support ever! Sofia fixed my issue really quick, I would like to recommend Omnisend to everyone!
The free plan is above and beyond what you would expect... does more than most email services. Great customer service, as well. Very helpful :)
I absolutely LOVE Omnisend. It is so intuitive, they have a large number of templates to work from, their form builders are amazing, and the customer service is elite. Truly a brand that cares about retaining its customers and continuing to improve its platform. Also, their pricing structure is much more affordable compared to other email marketing platforms. They are constantly coming out with product updates and integrations and provide valuable knowledge to the use of their program but also towards today's marketing trends. Working with customer success managers has also been a pleasure, I have not a single bad thing to say about this company or its platform! Kristen, my success manager is amazing and when I had a question about a split condition in the program, Luiz was very attentive and prompt in his answer. All around-wonderful.
Hi there!
Wow! Thank you so much for your review, your feedback means the world to us!
We've put a lot of heart and soul into developing our features and integrations, so it's incredibly rewarding to know that they're hitting the mark for you. We're all about making your life easier and your business more successful, and your satisfaction is what drives us forward.
It's delighting to hear that our pricing structure resonates with you. Our goal is to provide a cost-effective solution that empowers your organization to thrive.
We are also thrilled that your experience with our CSM has been positive. Our dedicated team is here to support you every step of the way, ensuring that you make the most of our product and achieve your desired outcomes.
If you have any further suggestions or ideas, we're all ears. We're truly grateful to have you on board as a valued customer. Here's to many more successful email campaigns together!
I have tried every email marketing and pop-up app out there, including one, klaviyo, and many others. This is the only app that is both almost perfect and inexpensive. The only downside to this product is the email and pop-up templates variety, but these may be customized to our liking. I would definitely recommend this application over others because it has a lot of features that other apps don't, even at a higher price.
Easy top use app with plenty of clever features. Customer support is also super quick and helpful. Nikola, in particular, has been very helpful with my queries.
After spending days trying to get Klaviyo to work for me with no real help from customer service, I called it and decided to give Omnisend a try.
The only thing I'm upset about is the time I wasted with Klaviyo!
Customer service is top notch and I had everything up and running in no time. Thank you Onmisend! I am looking forward to a long business relationship.
Hey there and thank a million for taking the time to leave review! We're thrilled to have you on board!
Our customer service squad is like a superhero dream team, swooping in to save the day and get your email marketing up and running faster than a speeding bullet. We're here to make your experience nothing short of legendary, and we can't wait to embark on this epic business journey with you.
Thank you for joining the Omnisend family and for giving us the opportunity to make you smile. Together, we'll conquer the email marketing universe!
After 1 day of a bug, customer service help me a lot to fix my problem sending emails.
They stay with me in all the process, and now its going perfect.
Thanks
I got a problem but the support was great and helped me out very fast, so i give 5 stars, the tool itself is very nice, i dont know something better.
Omnisend's customer service is top notch. They are fast, friendly and there for you.
Many companies can take an example from Omnisend.
It's a nice, clear email system. Very convenient to use.
Thanks to Andres, we had a very quick answer to all our questions.
Amazing experience with the Omnisend team especially Stefan. Great customer service and very happy with the App!