Reseñas (5.977)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
11 de julio de 2024

Amazing customer service, they're there to help you every step of the way. So grateful!

Out Came the Sun
Estados Unidos
17 días usando la aplicación
Omnisend respondió 15 de julio de 2024

Hello there,

Thank you for your feedback! We're thrilled to hear that you're pleased with our customer service and that our team has been helpful every step of the way. We're here to support you, and if you need any further assistance, please don't hesitate to reach out.

We appreciate your gratitude and are here to continue providing excellent service!

24 de mayo de 2024

I have been using Omnisend for over a year now and really love it! Their offers keep improving (I love the new review feature) and their customer service is great. I have been helped by many different service agents and they are all friendly and helpful. Would recommend!

Eat by Alex
Suiza
Alrededor de 1 año usando la aplicación
Omnisend respondió 27 de mayo de 2024

Hello there,

Thank you for your review! We're thrilled to hear that you've been using Omnisend for over a year and that you love it. It's great to know that you appreciate our continuous improvements, such as the new review feature, and that you find our customer service great. We're glad to hear that our service agents have been friendly and helpful. Your recommendation means a lot to us!

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

1 de agosto de 2024

It's a great app for recovering abandoned carts. Easy to set up workflows. Value for money.

Epiphany Apparel
Australia
2 días usando la aplicación
Omnisend respondió 6 de agosto de 2024

Hello there,

Thank you for your review! We're pleased to hear that you find the app effective for recovering abandoned carts and easy to use for setting up workflows. It's great to know that you see it as good value for money.

If you need any further assistance or have more questions about utilizing additional features, please don't hesitate to reach out. We're here to help!

22 de mayo de 2024

Easy to use with excellent integration and great customer service - always helpful when you get stuck on something. Was helped today by Maria who was great. Highly recommend Omnisend.

BAM Store + Space
Reino Unido
Más de 1 año usando la aplicación
Omnisend respondió 27 de mayo de 2024

Hello there,

Thank you for your review! We're delighted to hear that you find Omnisend easy to use, with excellent integration and great customer service. It's wonderful to know that Maria was able to assist you effectively.

We appreciate your recommendation and are here to help whenever you need assistance.

3 de octubre de 2024

Fantastic service by "Mariia"

She was super responsible, almost instantaneous!

Zensora
RAE de Hong Kong (China)
Alrededor de 2 horas usando la aplicación
Omnisend respondió 7 de octubre de 2024

Thanks for the shoutout! Mariia’s speed is unmatched — she’s always on top of things! We’re here whenever you need us!

30 de mayo de 2024

I just started using this app and so far every problem I ran into customer service has been such a big help literally every step of the way. Seriously 5 stars to customer service thank you Maria!

Must Buy Finds
Estados Unidos
3 meses usando la aplicación
Omnisend respondió 3 de junio de 2024

Hello there,

Thank you for your review! We're delighted to hear that our customer service has been a big help with every problem you've encountered.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

18 de mayo de 2024

Best e-mail app for automations and campaigns with even better customer support. Didem is amazing, she helped me set automation with screenshots, video and advices. Customer support is really on another level. Thank you!

Herbie.hr
Croacia
Alrededor de 1 año usando la aplicación
Omnisend respondió 27 de mayo de 2024

Hello there,

Thank you for your review! We're thrilled to hear that you find our app the best for automations and campaigns, and that our customer support is exceptional. We're glad Didem could assist you effectively with screenshots, video, and advice.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

30 de abril de 2024

Omnisend truly has it all! It is beginner friendly and it top notch metrics that show how the app brings revenue to our store. The free plan version also includes so much as it is. It integrates seemlesly with Shopify. Their education libraries and blogs on marketing are also very helpful. What I love the most is their customer service. I always get quick replies from their team. Today especially Dilara went out of her way to keep following up with me, and even sent me a screen recording with instructions on how to fix my problem in under a couple minutes.

Honey & Daisy
Estados Unidos
Casi 2 años usando la aplicación
Omnisend respondió 2 de mayo de 2024

Hello there,

Thank you for your positive review! We're glad you find Omnisend beginner-friendly, with top-notch metrics and seamless Shopify integration. Our free plan offers extensive features, and our educational resources are helpful. We prioritize excellent customer service, and we're pleased Dilara provided quick and effective assistance.

If you need further help, don't hesitate to reach out!

Fecha de modificación: 2 de agosto de 2024

Kayque was a great help and very patiently helping me. Im so grateful for the help. Thank you Kayque. THE BEST PERSON EVER

SOOOO CHIC
Estados Unidos
2 días usando la aplicación
Omnisend respondió 6 de agosto de 2024

Hello there,

Thank you for your review! We're so pleased to hear that Kayque provided you with excellent and patient assistance. It's wonderful to know that his support made a significant difference for you. We'll be sure to pass along your kind words and appreciation to him.

If you need any more help or have further questions, please don't hesitate to reach out. We're here to continue providing great service!

18 de julio de 2024

Great customer service!

Boldman's Real Coffee
Estados Unidos
6 meses usando la aplicación
Omnisend respondió 5 de agosto de 2024

Hello there,

Thank you for your review! We're delighted to hear that you had a great experience with our customer service.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!