Reseñas (5.996)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
Fecha de modificación: 28 de abril de 2019

Doesnt have standard features such as sending a file via attachment, when i ask to cancel having only signed up less than 24 hours before i was informed im not entitled to a refund as i had already sent an email out to my subscribers. I sent it out to test the email set up after what i thought i was on a trial period i feel i was conned into then having to pay a monthly fee to trial it. NOT HAPPY ...

Shabby Nook
Reino Unido
3 días usando la aplicación
Omnisend respondió 29 de abril de 2019

Terribly sorry to hear about your experience, we will help you resolve all the issues you are having. Our Customer Support Team have already reached out to you to inform ...

19 de febrero de 2019

I used the trial version of this app. I think they done a fantastic job at creating rules and interface/UI. However they didn't pay attention to how email system work. You will ruin your domain reputation if you use them as they source all emails from the same IP address (which means all your emails to customers will end up in JUNK folder). They have no solution for this and thus the whole ...

Goxcase
Emiratos Árabes Unidos
3 días usando la aplicación
17 de mayo de 2021

if you don't have a credit card do not unstill this app it's a waste of time since they do not accept PayPal as payment! and that is absolutely sad it looks nice. In order to delete their signature at the end of the email templte you have to upgrade and I couldn't. For that reason, I'm out.

Xenium
Países Bajos
2 días usando la aplicación
Omnisend respondió 20 de mayo de 2021

Hi, and thank you for your review. We are really sorry for the difficulties you've experienced and we will pass this feedback on to our responsible department.

18 de diciembre de 2018

They Have a ridiculous payment cancellation method, after uninstalling the app you have take days to cancel the contract and credit card billing.

Posh Fashion Gals
Singapur
1 día usando la aplicación
25 de junio de 2021

Wanted to use it for sms marketing since SMS bump was not working properly for me. Setup a 15 min abandoned cart SMS flow. Over 2 days I had 8 abandoned carts, didn't send out a single SMS. lucky that I didn't subscribe or buy SMS credits

Draw my Pet India
India
1 día usando la aplicación
Omnisend respondió 12 de julio de 2021

Hi - thanks for taking the time to review the platform and we're sorry to hear this. Our Support and Tech team are currently investigating the issue and will work with you to ...

3 de enero de 2019

It wont let me send emails due to having a hotmail account. It keeps telling me i need to get a new account which isnt going to happen

Moringa Rose
Estados Unidos
Alrededor de 23 horas usando la aplicación
Fecha de modificación: 6 de abril de 2017

I am certain that this is an excellent app. But very occasionally numerous issues occur whereby an app simply does not work. My initial issue was with Shaw, one of Canada's largest telecommunications companies. Shaw's spam filters had (wrongly) listed soundest as a spam associated company and froze my emails when I used the soundest name. Shaw is most certainly incorrect in this but it was still ...

Side Street Studio
Canadá
Alrededor de 7 horas usando la aplicación
9 de febrero de 2019

Limited services and support for businesses using 'Buy Button' only. If you do not have a regular Shopify plan, you cannot trigger automation or create sign-up forms on your website. Very disappointing.

Goldpaint Photography
Estados Unidos
Alrededor de 5 horas usando la aplicación
18 de abril de 2024

If you want to donate $60 to them and not get anything in return, and I'm not the first one - (thinking about a class action lawsuit), install the software... and then talk to Robert who won't help you at all, he'll just send you pages unrelated to your requests.

D&J Grinders
Estados Unidos
Alrededor de 4 horas usando la aplicación
Omnisend respondió 22 de abril de 2024

Hello there,

We apologize for the frustration you've experienced. Your feedback is important to us, and we take your concerns seriously. We're dedicated to resolving this ...

1 de junio de 2024

With the free version they do not allow you to remove the watermark and since it is quite large it takes away a lot of professionalism from the store.

TheAnimalFriends
España
Alrededor de 2 horas usando la aplicación
Omnisend respondió 3 de junio de 2024

Hello there,

Thank you for your feedback. We apologize for any inconvenience caused by the watermark in the free version. We understand that it can impact the ...