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Baarath was very quick and helpful to resolve an issue I had sending an email campaign. The issue was resolved within minutes. Wonderful customer service and a wonderful platform to build and send emails to your customers! It's easy to use and has very nice layouts.
Thank you for your amazing feedback! We're thrilled to hear that you're enjoying our App and that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.
We appreciate your business and look forward to serving you again in the future!
I had such a great experience with Sanya from customer service! They were incredibly helpful and got straight to the point, which I really appreciated. Not only did they address my questions quickly and clearly, but they also went above and beyond by providing me with some really useful resources and help me verify some stuff right away. Their professionalism and efficiency made the whole process so smooth. Huge thanks to Sanya for their outstanding support!
Wow, thank you for the glowing review! 🌟 Sanya’s professional and efficient service really shines, doesn’t it? We’re so glad we could help you get everything sorted. Feel free to reach out anytime for more great service!
Luiz helped us troubleshoot our domain authentication issues, literally on and off all day, through chat-- even though he had multiple other clients to help. He made sure we were up and running by the end of the business day. I cannot thank you enough, Luiz. We appreciate you and your expertise!
We are very happy with our use of Omnisend for 2 years for our marketing automation emails and other campaigns, we prefer the interface more than the other big competitor for email marketing - you probably know which we have in mind. Karine from support was very quick and helpful, when we had questions.
Hello there,
Thank you for sharing your positive experience with Omnisend! We're thrilled to hear that you've been satisfied with our platform. It's great to know that you find our interface preferable to others in the market.
We're also delighted to hear that Karine from our support team provided you with quick and helpful assistance whenever you had questions. Providing excellent support is a priority for us, and we're glad it made a difference for you.
We appreciate your continued trust in Omnisend for your campaigns!
Works brilliantly, we have been using Omnisend for a few years now and it has always worked very well for us giving great analytics and excellent integration with Shopify.
Their customer service is very quick and super helpful to resolve our issues, we will continue to use them for a long time to come!
PERFECT
Short, sweet, and absolutely perfect, just like your review! 😄 Thanks for the love! If you ever need anything, we’re here to keep things running perfectly for you.
awesome app
Hello there,
Thank you for your feedback! We're thrilled to hear you're enjoying the app. We strive to provide a seamless and powerful experience for all our users. Your satisfaction is our top priority, and we're here to support you every step of the way.
If you ever need assistance or have any suggestions, feel free to reach out.
Baarath my omnisend support consulter set me up really fast and was really helpful and was understanding 5/5
Hello there,
Thank you for your review! We're delighted to hear that Baarath provided you with fast, helpful, and understanding support. We appreciate your 5/5 rating and are glad to have assisted you effectively.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
It's quite functional for beginners. Their customer support works well, but I would appreciate a built-in survey feature within the emails and more advanced design options.
Hello there,
Thank you for your feedback! We're glad to hear that you find Omnisend functional for beginners and that our customer support works well. We appreciate your suggestions for a built-in survey feature within emails and more advanced design options. Your input helps us improve.
If you have any more questions or need assistance, please feel free to reach out. We're here to help!
This app has been so great for email marketing - for someone who is not the most tech savvy, the setup is seamless and makes creating campaigns and automations a breeze. I recently had a difficult time transitioning to a custom domain, but customer service was quick and ready to help. Beran was wonderful with helping step by step to fix this issue and was so kind and patient. I’m so glad to have omnisend for my business.