Reseñas (5.977)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
7 de junio de 2024

Nice APP, nice service!

BigBlue Official Store
Japón
Casi 3 años usando la aplicación
Omnisend respondió 10 de junio de 2024

Hello there,

Thank you for your review! We're glad to hear that you're enjoying the app and our service.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

15 de febrero de 2024

Luiz from Omnisend did an amazing job helping me navigate the new rules in order to keep up-to-date with email best practices. When I was having an issue verifying my SPF TXT update in the domains section through the Shopify platform, he checked in to make sure I was able to figure it out. Thanks!

Posh Tide
Estados Unidos
Más de 2 años usando la aplicación
22 de mayo de 2024

Simple flows, quick to get up and running and when you run into a road block its nice to have chat support answer quickly :) Both Karine & Eduarda provided amazing support.

Ivor Health Labs
Estados Unidos
18 días usando la aplicación
Omnisend respondió 27 de mayo de 2024

Hello there,

Thank you for your review! We're thrilled to hear that you find Omnisend's flows simple to set up and quick to get running. It's fantastic to know that our chat support team, including Karine and Eduarda, provided amazing support when you encountered roadblocks.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

26 de abril de 2024

Since integrating this email marketing app into our Shopify store, we've noticed a significant improvement in keeping our customers engaged. The app is incredibly user-friendly, making it easy for our team to create effective campaigns without any hassle. The customizable templates are a big plus, allowing us to tailor our communications to match our brand perfectly. We've seen a noticeable increase in repeat customers, which speaks volumes about the effectiveness of this tool. Highly recommend for any Shopify store looking to enhance their customer relations and retention strategy!

Outback Trading Limited
Reino Unido
Alrededor de 1 mes usando la aplicación
Omnisend respondió 2 de mayo de 2024

Hello there,

Thank you for your positive feedback! We're thrilled to hear that our email marketing app has significantly improved customer engagement for your Shopify store. We're delighted to have contributed to your increased repeat customers and appreciate your recommendation to other Shopify store owners.

If you need further assistance, don't hesitate to reach out. We're here to help!

10 de julio de 2024

easy enough for the average user to work with, easy to understand

Max En Caisse
Francia
Alrededor de 3 horas usando la aplicación
Omnisend respondió 15 de julio de 2024

Hello there,

Thank you for your feedback! We're glad to hear that you find our platform easy to use and understand. We aim to make our tools accessible for users of all skill levels.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

30 de enero de 2024

Their customer service is exceptional - very fast, attentive, and kind (I had Beran helping me). There are lots of services and platforms out there but it's hard to get a good customer service these days. So I do appreciate them.

The Happy Givers
Estados Unidos
Más de 4 años usando la aplicación
28 de mayo de 2024

thx sanya!!! excellent and professional service. timely solve my problems.

MALACASA
RAE de Hong Kong (China)
Más de 1 año usando la aplicación
Omnisend respondió 30 de mayo de 2024

Hello there,

Thank you for your feedback! We're glad to hear that Sanya provided you with excellent and professional service, and that your problems were solved in a timely manner.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

9 de abril de 2024

My favorite thing about his app is the excellent customer support. The OS staff is very knowledgeable and works tirelessly day and night to answer my random and technical questions - all with an amazing attitude of service. I want to give a shoutout to some of these excellent support staff who have helped me many, many times: Agustin, Luiz, Diego, Sila, Didem, and Maria. Thank you for all your help.

Betterware America
Estados Unidos
9 meses usando la aplicación
Omnisend respondió 11 de abril de 2024

Hello there,

Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.

We appreciate your business and look forward to serving you again in the future!

30 de enero de 2024

It's a really easy app to use, I can build beautiful emails easily and I have a template I copy each month so it is seamless. When I needed to ask for some help with a few domain queries, Maria was amazing and I wish I'd asked earlier! She had me sorted in 5 minutes flat. Great service and wonderful app.

PaintPott
Reino Unido
Más de 3 años usando la aplicación
21 de junio de 2024

Awesome customer service!

Lukata
Lituania
Alrededor de 1 mes usando la aplicación
Omnisend respondió 24 de junio de 2024

Hello there,

Thank you for your review! We're thrilled to hear that you found our customer service awesome.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!