Reseñas (5.978)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
28 de marzo de 2024

Kayque made the whole authentication process very simple and guided me with ease through the steps that I couldn't quite understand on my own. Very knowledgable, I would recommend Kayque's service to anyone in need!

The Infinite Bath
Estados Unidos
9 meses usando la aplicación
Omnisend respondió 1 de abril de 2024

Hi there,

Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!

16 de enero de 2024

Sila was a very great help to me. I could never have done the changes without her! Top customer service! Thank you ! Happy customer:-)

RAUMTRAUM - Skaber personlige hjem
Alemania
Alrededor de 5 años usando la aplicación
7 de febrero de 2024

I had an issue setting up the new requirements for email marketing and received extremely fast and helpful service from Baarath. A great program with great support.

D&L Airgun
Canadá
Más de 5 años usando la aplicación
29 de abril de 2024

Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!

Japanese-Online-Store (JOS)
Japón
Más de 1 año usando la aplicación
Omnisend respondió 2 de mayo de 2024

Hello there,

Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

16 de febrero de 2024

I am extremely impressed with Omnisend, even though I'm a website designer I have no experience with Shopify, so this is my first Shopify store. I was really dreading the back-end stuff like email automations, but setting up Omnisend was sooo easy! It took me literally less than an hour to configure and design every workflow and automation emails, which look amazing!

I also had a positive experience with the support team member called Kayque, I used the live chat at like 1 am and was given advice within 5 mins. He also checked up on me the next day to make sure I was good, which is probably the first time that has happened with any service. So overall super impressed with Omnisend, and I'm very comfortable with interface already, looking forward to growing my business with Omnisend.

Local Puzzle
Reino Unido
4 meses usando la aplicación
29 de abril de 2024

I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.

Wild Coast Kayaks
Sudáfrica
8 meses usando la aplicación
Omnisend respondió 2 de mayo de 2024

Hello there,

Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance.

If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

17 de noviembre de 2023

After switching email platforms due our old platform being discontinued, we've been using Omnisend for over a year now and are very happy with the platform's functionality and excellent customer service. The email automations are very flexible and allow for more conditional logic vs. similar platforms. Recently, we had some questions on emails that were failing (due to the email address, not us or Omnisend) and Sila on the Omnisend support team was very helpful and friendly. Thank you Omnisend for creating an affordable platform that far surpasses other platforms from a service and functionality standpoint!

WIT & WEST
Estados Unidos
Más de 1 año usando la aplicación
5 de marzo de 2024

Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else.
I am very satisfied with the omnisend support! Thank you Beran !

Benoa
Francia
Más de 2 años usando la aplicación
20 de junio de 2024

Ho avuto modo di confrontarmi con l'assistenza clienti di Omnisend e la reputo eccellente. Ho avuto il piacere di parlare con Karine e Deniz, due persone smart, gentilissime, molto disponibili e professionali. Entrambe rapide a comprendere le mie esigenze e a fornirmi la miglior soluzione nel più breve tempo possibile. Li ringrazio molto.

PERGLOU
Italia
7 días usando la aplicación
Omnisend respondió 24 de junio de 2024

Hello there,

Thank you for your review! We're delighted to hear that you had an excellent experience with our customer support. It's great to know that Karine and Deniz were smart, kind, helpful, and professional, quickly understanding your needs and providing the best solutions in the shortest time possible. We will thank them on your behalf.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

15 de enero de 2024

We have been using Omnisend for years now for our ecommerce store. We are very pleased with the email design, segmentation, automation capabilities and what's more they also have an excellent customer service. Most recently I needed to reach out to their customer support team regarding a new form I was building and Maria was an absolute superstar to answer all my questions in no time.

Pippadu
Hungría
Más de 2 años usando la aplicación