Reseñas (5.986)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
15 de enero de 2024

We have been using Omnisend for years now for our ecommerce store. We are very pleased with the email design, segmentation, automation capabilities and what's more they also have an excellent customer service. Most recently I needed to reach out to their customer support team regarding a new form I was building and Maria was an absolute superstar to answer all my questions in no time.

Pippadu
Hungría
Más de 2 años usando la aplicación
16 de febrero de 2024

I am extremely impressed with Omnisend, even though I'm a website designer I have no experience with Shopify, so this is my first Shopify store. I was really dreading the back-end stuff like email automations, but setting up Omnisend was sooo easy! It took me literally less than an hour to configure and design every workflow and automation emails, which look amazing!

I also had a positive experience with the support team member called Kayque, I used the live chat at like 1 am and was given advice within 5 mins. He also checked up on me the next day to make sure I was good, which is probably the first time that has happened with any service. So overall super impressed with Omnisend, and I'm very comfortable with interface already, looking forward to growing my business with Omnisend.

Local Puzzle
Reino Unido
4 meses usando la aplicación
Fecha de modificación: 16 de enero de 2024

Omnisend is a superb app. Incredibly flexible and complete. Their support is stellar! My account was hacked and Maria helped me gain control of it immediately. Thank you, Maria! --- months later, once again Omnisend came through with more stellar support. Fast, friendly, and efficient. Thank you, Sila!

XGuitars
Estados Unidos
Más de 5 años usando la aplicación
10 de julio de 2024

easy enough for the average user to work with, easy to understand

Max En Caisse
Francia
Alrededor de 3 horas usando la aplicación
Omnisend respondió 15 de julio de 2024

Hello there,

Thank you for your feedback! We're glad to hear that you find our platform easy to use and understand. We aim to make our tools accessible for users of all skill levels.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 de marzo de 2024

Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else.
I am very satisfied with the omnisend support! Thank you Beran !

Benoa
Francia
Más de 2 años usando la aplicación
15 de diciembre de 2023

Definitely my favorite email marketing app and I've tried Mailchimp, Klaviyo, Privyy, Beehive, you name it. Easy to use and gets results everytime. Also their support team is amazing.

The Afropolitan Shop
Estados Unidos
Alrededor de 2 años usando la aplicación
28 de marzo de 2024

Kayque made the whole authentication process very simple and guided me with ease through the steps that I couldn't quite understand on my own. Very knowledgable, I would recommend Kayque's service to anyone in need!

The Infinite Bath
Estados Unidos
9 meses usando la aplicación
Omnisend respondió 1 de abril de 2024

Hi there,

Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!

28 de mayo de 2024

thx sanya!!! excellent and professional service. timely solve my problems.

MALACASA
RAE de Hong Kong (China)
Más de 1 año usando la aplicación
Omnisend respondió 30 de mayo de 2024

Hello there,

Thank you for your feedback! We're glad to hear that Sanya provided you with excellent and professional service, and that your problems were solved in a timely manner.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

6 de diciembre de 2023

I had Karine help me today. Fantastic job, the app had been set up (by me wrongly) but sending out a discount code I didn't want or couldn't find. She went to work and found exactly the source to enable me to change it! Absolutely fantastic job so glad to have this company onboard with my shop

the Housite UK
Reino Unido
Alrededor de 1 año usando la aplicación
3 de enero de 2024

SO much better than other platforms I have used in the past. We switched to Omnisend Feb of 2023 and our email sales and open rates have gone up exponentially. Super user friendly, quick & helpful customer service. I do wish that you got more reporting features/metrics in the basic version without having to upgrade to pro but overall very satisfied!

OS1st
Estados Unidos
11 meses usando la aplicación