Reseñas (5.978)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
4 de diciembre de 2023

Maria was by far the most efficient Omnisend rep to work with! She sent me detailed instructions on how to resolve an issue that I was having with an attachment. She literally had me up and running within 15 minutes. I am a very happy camper right now because of her.

Template Takeover
Estados Unidos
10 meses usando la aplicación
17 de noviembre de 2023

Maria was a HUGE help in figuring out a layout issue with an email. The issue was discussed professionally and figured out quickly. Very happy. Thanks again, Maria!

treen
Reino Unido
Más de 4 años usando la aplicación
31 de enero de 2024

Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!

L Royalty Clothing
Estados Unidos
Alrededor de 1 año usando la aplicación
25 de enero de 2024

I had an issue with linking the correct FB link to my Omnisend account and Barrath stayed with me every step of the way to make sure I completed everything correctly. He even took the time to create screen recordings for me so that I can have a visual walk through. We need more employees like him. Thanks again for all that you do.

All That Plus More
Estados Unidos
8 meses usando la aplicación
23 de noviembre de 2023

Very easy to use and I am not the most tech savvy person. I only had one issue and Kayque from the team helped me to resolve the problem. Great customer service and an excellent tool for my business and engaging with interested website visitors.

T.P. Services
Estados Unidos
Alrededor de 2 años usando la aplicación
11 de abril de 2024

Compared to other apps of the same type, this app has a simpler and more convenient interface. In addition, the customer service is also very patient, heartfelt thanks to customer service Beran service, you are really professional and great, very timely to solve my problem.

persistentres
Estados Unidos
Alrededor de 2 meses usando la aplicación
Omnisend respondió 15 de abril de 2024

Hello there,

Thank you for your wonderful feedback! We're delighted to hear that you find our app's interface simpler and more convenient compared to others. We're also thrilled that Beran from our customer service team provided you with patient and professional assistance.

Your satisfaction is our top priority, and we're here to help whenever you need us.

9 de marzo de 2024

Very good experience with Kayque! Professional and fast, I've received all the answers needed to my questions. Thank you!

Casano Club
Suiza
Alrededor de 2 años usando la aplicación
27 de enero de 2024

I love Omnisend for my bulk emailing. Their customer service is swift and thorough as well. Sanya helped me at 1 am with something I was having trouble understanding. She responded almost instantly each time I sent her a question. She explained everything in detail with pictures to help me navigate! Customer service is a big deal to me and she definitely gets an A+!

Teddy Bee's Wax Co.
Estados Unidos
5 meses usando la aplicación
20 de octubre de 2024

Très rapide pour répondre et surtout efficace.

Digraziashop
Francia
3 días usando la aplicación
Omnisend respondió 22 de octubre de 2024

Merci beaucoup! We’re glad our support team was quick and got the job done. If we ever break any speed limits, just give us a shout! 🚀 Always here to help!

24 de abril de 2024

I had a great time with the online agent Karine. I appreciated his patience and his spontaneity in the face of the various problems I encountered.
Thank you for helping me then sharing your knowledge, see you soon.

Kimaxdeal
Estados Unidos
4 meses usando la aplicación
Omnisend respondió 2 de mayo de 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that you had a great experience with our online agent. We're glad to know that Karine's patience and spontaneity were helpful in resolving the issues you encountered. Your satisfaction is our priority, and we look forward to assisting you again in the future.

If you have any more questions or need assistance, don't hesitate to reach out. We're here for you!